To patients, the financial experience isn’t separate from the clinical one. Here’s how to leave them with a good lasting impression.
HFMA President and CEO Joe Fifer interviews Jason Wolf, president and CEO of The Beryl Institute and a speaker at HFMA's upcoming Revenue Cycle Conference, about the importance of remembering the "human experience" in all aspects of healthcare.
How fried chicken is doing social good in Ohio, and what that could mean for the healthcare industry
HFMA President and CEO Joe Fifer interviews Joe DeLoss, a social entrepreneur and the owner of fast casual restaurant Hot Chicken Takeover, about how the healthcare industry can create social good from the inside out. DeLoss will deliver a keynote at HFMA's Revenue Cycle Conference in New Orleans in March.
The Valentine’s Day episode: Karin Hurt and David Dye discuss the whys and why nots of workplace romances
Karin Hurt and David Dye of Let's Grow Leaders discuss how to navigate workplace romances, whether you're a member of a couple or the manager of team members who start dating. Also in this episode, sponsor Red Dot's CEO Michael Bumann discusses how a partnership with his company can help break down silos and add to trust among leaders, staff and patients.
Patients have access to more information than ever. How should we be talking to them about it?
The Information Blocking Final Rule from the 21st Century Cures Act and federal transparency initiatives like the No Surprises Act have given patients more access to information than they’ve ever had before. On this episode, Terry Hush, CEO of Roji Health Intelligence, discussed how that access should change the conversations providers are having with their patients.
Healthcare 2030: The Chartis Group and Bank of America discuss embracing disruptors and rethinking care delivery
Melissa McCain, director and leader of the consumer access digital transformation practice of The Chartis Group, and Charles Alston, market executive leader of Bank of America’s healthcare team in the southeastern U.S., discuss HFMA’s Healthcare 2030 series and share insights about what hospitals and health systems should be considering as they plan for the next decade.
What would you do if your best employee quit tomorrow? Anton Gunn shares the secrets to effective succession planning
Leadership consultant Anton Gunn discusses why succession planning is important not only for C-suite executives but everyone in an organization. He also shares insights about how to train and develop up-and-coming leaders either to take over or to leave the organization for a better opportunity.
Policy analyst and hfm columnist Paul Keckley discusses the cost effectiveness of health
HFMA President and CEO Joe Fifer interviews Paul Keckley, managing editor of The Keckley Report and author of an upcoming column in hfm magazine about the economy and healthcare spending, public health and the pandemic, and the cost effectiveness of health.
The HFMA editorial team discusses the biggest healthcare stories of the year and looks ahead to 2022
HFMA's award-winning editorial team looks back on key stories from 2021 in the news, hfm magazine, HFMA's Community, the podcast and more.
Adopting the first responder mindset in leadership
Michael Bumann is the founder and CEO of Red Dot, a company that specializes in resolving motor vehicle accident accounts for healthcare organizations, and his history as a firefighter and EMT informs every aspect of his business. In today's episode, Bumann discusses what lessons leaders can take from first responders to take action in times of great challenge.
An epidemiologist discusses how we failed the public when it comes to public health
Dr. Brian Castrucci, an epidemiologist and CEO of the de Beaumont Foundation, talks with HFMA President and CEO Joe Fifer about policies to improve public health, cost effectiveness of health, the future of COVID-19 and the healthcare industry's role in it all.