AI must earn its place in healthcare operations by showing its value
Healthcare leaders should evaluate AI and automation investments based on measurable outcomes, organizational priorities, and their ability to improve revenue cycle performance and workflows.
The autonomous mid-cycle keeps the patient story intact
AI-powered platforms can improve revenue cycle accuracy by connecting clinical documentation and coding across the patient journey, allowing healthcare professionals to focus on cases requiring human judgment.
Patients, ‘the fastest-growing payer,’ could also be the best-performing one
Purpose-built AI can simplify patient billing by clarifying financial responsibility, resolving payment issues and building trust, improving both the patient experience and provider reimbursement.
The hospital of the future runs on connected intelligence
Healthcare’s future depends on connecting AI, people and workflows to reduce administrative burden, improve operational and financial performance, and give clinicians more time to focus on patient care.
Future-forward RCM: deterministic at the core, agentic at the edge
The future of revenue cycle management combines traditional automation for routine tasks with agentic AI to resolve complex reimbursement issues, escalating cases to human experts when judgment is needed.
Patient registration errors: Preventing revenue loss before it starts
Revenue loss often begins at registration, even though it is discovered after adjudication. An outdated insurance ID or a skipped eligibility check looks minor at the front desk. Weeks later it returns as a denial, and several teams must reopen work that was supposed to be finished. For hospitals and health systems, the denial is…
Purposeful AI helps safeguard revenue cycle performance, healthcare leaders say
Several healthcare leaders gathered to discuss their real-world experiences, frustrations and successes in deploying technologies like AI and automation. Read this roundtable to gain insight from other professionals navigating an evolving healthcare world.
Why financial risk builds across the revenue cycle
Financial risk is rarely noticed at the point where it starts. A problem with eligibility or claim information becomes a denial. A reimbursement discrepancy turns into an underpayment. An unclear financial conversation leaves a patient unsure what they owe. By the time the impact shows up in accounts receivable or cash flow, the underlying issue…
Ways to align financial performance and the patient experience
In response to increased healthcare costs for patients, revenue cycle leaders are prioritizing patient balances and improving the financial experience while seeking solutions that support both patients and near-term financial performance.
Specialized enablement support to build and scale cell and gene therapy programs
Dive into this business profile to learn how health systems can develop a sustainable strategy to support broader patient access to cell and gene therapies (CGT).