PAE: Patient Financial Communication
In this course we will address the Patient Financial Communications Best Practices through concepts of financial counseling. We'll review patient financial care concepts, which include negotiating account resolution, identifying and initiating financial assistance processes (charity), pursuing time-of-service collections and achieving account resolution.
HC Reform: Healthcare Dollars and Sense - Price Transparency
This course addresses the HFMA Healthcare Dollars and Sense initiative and its impact on revenue cycle operations.
HC Reform: Price Transparency
This course addresses the principles of price transparency, the role of price estimates in patient financial care and how pricing information is used to prepare and present price estimates.
Patient Access Essentials
Everyone with patient access contributes to financial performance. This four-part training program provides an overview of best practice recommendations to enhance the knowledge, competencies, and productivity in patient-facing positions.
Revenue cycle supervisors typically have limited time and resources to deliver this all-important training to staff. HFMA's Patient Access Essentials training program provides easy access learning and a simple, cost effective solution to educate patient access personnel quickly and accurately. This training program is designed to educate new hires as well as those who currently serve in a patient access role, yet want to gain a better understanding of how their role impacts revenue cycle performance and reputation of the organization they represent overall.