Healthcare providers debate ways to offer patients manageable payment options
Check out the top insights from several healthcare finance executives who discussed their work in improving the patient financial experience and the growing role of patient financing.
How price transparency improves patient trust and collection rates
Price transparency in healthcare has moved well beyond being a regulatory obligation. In today’s consumer-driven environment, it has become a strategic capability that directly influences patient trust, access to care and revenue cycle performance. Patients increasingly expect clear, upfront information about what care will cost, what their insurance will cover and what they will be…
Susan Dentzer: Extending the ACA’s enhance premium tax credits — It’s the right thing to do
Winston Churchill is often credited with the assertion that Americans always do the right thing after exhausting all the other alternatives. Whether or not he actually said it, current U.S. healthcare policy underscores the underlying truth. The latest evidence is Congress’s inability to broker an extension of the enhanced premium tax credits (EPTCs) established under the ACA,…
Interactive Guide: 2026 is a Revenue Cliff for Hospitals. Are You Exposed?
RCM leaders and CFOs can download this guide for a practical, data-driven plan to close front-end gaps, automate workflows, and recover lost revenue—before risk turns into write-offs.
The WISeR prior authorization model for Medicare is set to pose challenges for hospitals
Hospitals and other healthcare providers soon will have a larger set of prior authorization requirements to account for in traditional Medicare as a new pilot model gets underway. Technology companies participating in the six-year, six-state Wasteful and Inappropriate Service Reduction (WISeR) Model are supposed to have their portals up and running by Jan. 5, with…
More hospitals adopt tech-driven screenings for charity care eligibility
Hospitals are increasingly implementing technology-driven screenings to automatically qualify patients for charity care, as recommended by the American Hospital Association, in order to reduce administrative burdens and ensure all eligible patients receive financial assistance.
Reimagining the patient financial experience
Patients judge their healthcare experience long before they see a clinician. In an era of consumer-driven healthcare, transparency, affordability and ease of use are now as critical as clinical outcomes. Yet, while the care experience has evolved, the financial journey still lags behind. Hospitals that elevate the patient financial experience — making it as seamless,…
Survey of revenue cycle executives points to the need to move from reactive to proactive clinical documentation
Review this report to learn how to swap out the processes and technologies that don’t support an effective, sustainable approach to clinical documentation. Revenue cycle teams will get key takeaways to rethink documentation as a proactive strategy rather than a back-end fix.
Buried Revenue: How to Recover Cash Hiding in Your Paper and PDF Correspondence
This how-to guide gives healthcare RCM leaders practical guidance on how to use modern, AI-powered solutions.
Redesigning denials management in the OBBBA era
Under OBBBA, executives face denials as a continuous operational and financial pressure. Traditional reactive approaches — reviewing and appealing after denials occur — are no longer sustainable. The organizations that succeed in this new era will use predictive analytics, automation and disciplined processes to prevent denials before they happen. The problem with the traditional model For decades,…