Artificial intelligence

CFOs see AI innovation officer as key role in healthcare leadership

CFOs of hospitals and health systems are prioritizing the development of AI capabilities in the C-suite, with the chief AI innovation or implementation officer being seen as the most important role, and cost containment and cybersecurity being the areas where CFOs feel the most prepared.

By Rich Daly November 11, 2025

For-profit health systems turn to AI and automation to manage payer denials

Some for-profit health systems are increasingly looking to AI and other automation tools to tackle the worsening problem of payer denial management, as 73% of providers have seen claims denials increase.

By Rich Daly April 7, 2025

UChicago Medicine grows into role of AI innovator

UChicago Medicine discovered that they are ahead of other healthcare institutions in their use of AI for revenue cycle, and they are focusing on using AI to strengthen business outcomes, supporting a culture of AI innovation, implementing a governance framework, and measuring and optimizing performance.

By Jeni Williams July 29, 2024

Bridging the gap: Integrating value-based care into revenue cycle management

The idea of value-based care (VBC) has existed for decades but only gained momentum since the 2017 implementation of the Merit-based Incentive Payment System (MIPS) and the Quality Payment Program (QPP). VBC incentivizes providers for quality outcomes, unlike fee-for-service models that reimburse providers for each service performed. The ultimate goal of VBC is to improve…

By HFMA May 10, 2024

Battle of the bots: As payers use AI to drive denials higher, providers fight back

Two fighters face each other in the ring, circling together, assuming there will be a single victor.   One, representing the U.S. health insurance industry, has made huge investments in aggressive technology over the past several years to automate claim processing and reviews, making it hard for the other fighter — representing the nation’s healthcare providers…

By Jeni Williams March 28, 2024
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