How a Ride-Sharing Program Drives Better Patient Experiences
CareMore’s Scott Rinefort describes a ride-sharing partnership that has boosted patient satisfaction with the organization’s nonemergency medical transportation services.
The Hospital’s Expanding Authority over Authorizations: The Good, the Bad and the Reality
Heather Kawamoto underscores the need for hospitals to improve on the slow manual process of requesting authorizations as they take on this responsibility.
Call for State Privacy Laws to Align with HIPAA
Mary Chaput outlines reasons state governments should consider laws that work together with HIPAA.
The Self-Pay Compliance Problem: Payment Security
David King discusses the hospital’s role as “merchant” when patients use credit cards to pay for their care.
hfm Blog Archives: January-March 2017
Catch up on all of the hfm blog posts published between January and March 2017.
Bundled Payments: Value-Based Guidance
The authors share insights about bundled payment programs in an ever-changing healthcare environment.
Financial-Clinical Integration in 2017
Advisory Board’s John Johnston discusses the significant margin implications of care redesign initiatives—and the importance of financial and clinical teams working in tandem.
Helping Clinical Leadership Manage and Control Nurse Staffing Costs
Clinical and financial staff must work together in order to create a nurse staffing strategy that serves the organization’s needs.
Demand Fuels Expansion of Tiered-Benefit Insurance Products
Stephen T. Swift of BlueCross BlueShield of Western New York writes that collaboration with local healthcare providers spawned a popular tiered-benefit insurance product.
Patient Engagement: Establishing Patients as Partners in Care
Dorothy Fisher, MD, writes that successfully engaging patients requires thinking like them and offering robust resources and service choices.