Patient Experience

PFC USA’s partnership approach ensures healthcare clients tackle regulatory and patient satisfaction issues

Review some tips from a company with 6.5 years of hands-on experience in helping its healthcare clients handle concerns in healthcare such as workforce shortages and a volatile regulatory environment.

HFMA September 29, 2023

AMN Healthcare: Providing physician workforce solutions to increase staffing efficiencies and improve the patient experience

This profile highlights how one business oversees more than 3,000 physician recruiting assignments annually and provides details on other resources offered such as the NCQA-Certified Credentials Verification.

HFMA September 29, 2023

Healthcare News of Note: Women without insurance or with public insurance at the time of childbirth are more likely to report mistreatment, says CDC  

Over the past few weeks, I have found these industry news stories that should be of interest to healthcare finance professionals. 1. More women without insurance and with public health insurance report mistreatment during maternity care than those with private insurance Maternity care in the United States was put under the microscope in a new…

Deborah Filipek September 15, 2023

HFMA Comments on Request for Information Regarding Medical Payment Products

HFMA presents its comment letter to CMS on Request for Information Regarding Medical Payment Products

HFMA September 13, 2023

Healthcare News of Note: 54% of patients do not care whether they see a corporate or independent primary care provider, but more prefer independent practices, survey says

Over the past few weeks, I have found these industry news stories that should be of interest to healthcare finance professionals. 1. 38% of survey respondents prefer seeing an independent practice provider while 8% prefer corporate providers Although more than half of patients (54%) “have no preference between an independently owned or a corporate medical…

Deborah Filipek September 1, 2023

The evolution of telehealth and the potential for sustainability

The surge in use of telehealth services seen during the pandemic has slowed, but telehealth remains a key modality amid policy changes that will help set the course for the future of virtual care. “There’s no alternative,” said Kyle Zebley, senior vice president for public policy with the American Telemedicine Association (ATA) and executive director…

Elizabeth Barker August 30, 2023

Leverage healthcare price transparency data to promote financial sustainability

Healthcare organizations are encouraged to review strategies and how to collaborate with payers, among other insights in this article, in order to grow healthcare consumer trust, engagement and retention.

HFMA August 28, 2023

Key questions for providers after more than 2 years of the price transparency rule

Effective Jan. 1, 2021, under CMS’s final outpatient prospective payment system (OPPS) final rule for CY2020, hospitals nationwide were required to publish their negotiated rates, chargemaster prices and drug prices for all items and services in a machine-readable file (MRF) and generate a more user-friendly consumer display showing pricing information for 300 shoppable items and…

Fred Stodolak August 25, 2023

Fighting for systemic change by putting the patient first

Rami Karjian and Raphael Rakowski of Medically Home discuss emphasizing patients over all else in healthcare, and Julie Lambert and Lori Zindl from Inovalon talk about an RCM survey.

Erika Grotto August 14, 2023

Some of the best from HFMA’s Annual Conference in Nashville

Revisiting your investment strategy with Lisa Schneider of Russell Investments and PayMedix CEO Tom Policelli discusses why payment is so confusing for patients.

Erika Grotto July 17, 2023
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