Billing and Collections

Understanding the true cost to collect requires focusing on high-level KPIs

Revenue cycle management leaders from around the country share their perspectives on defining and maintaining a high-performance revenue cycle and the challenges they face in working to enhance revenue cycle management.

By HFMA December 12, 2023

The importance of eligibility and enrollment services on the heels of the Great Resignation

Given the millions of people who have left their jobs as part of the Great Resignation or have found themselves unemployed for other reasons, your health system’s ability to improve its eligibility and enrollment processes in the revenue cycle is essential.

By HFMA August 5, 2022

No Surprises Act inspires short-term and long-term operational areas of focus

The rush may be over, but the race has just begun. After sprinting to implement the requirements of the No Surprises Act by the Jan. 1, 2022, deadline, providers must now shift attention to refining their processes for what lies ahead. Assuming familiarity with the law’s key requirements, providers and facilities are focused on the…

By HFMA January 7, 2022

How to unleash the true value of your remote reps using workforce management

A data-driven management approach to revenue cycle that empowers your staff could effect sweeping change for improved long-term financial health.

By Finvi November 4, 2021

2 proven strategies that can help healthcare providers reduce denials and strengthen their revenue cycle

Healthcare providers should consider the use of two proven strategies to reduce claim denials: Maximize reps follow up ability and close the gap between the front end and back end with a continuous feedback loop.

By HFMA June 7, 2021

3 reasons healthcare providers are eager to offer text-to-pay convenience

Healthcare providers should consider the benefits of offering a text to pay option for their patients.

By HFMA May 5, 2021
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