Strategies to Strengthen Outpatient Margins and Cash Flow

On Demand Webinar

Outpatient and ancillary services are growing nearly twice as fast as inpatient care, yet rising costs and payer rules are putting margins at risk. Denial thresholds for outpatient claims are 25–50 percent stricter, and many hospitals report backlogs of up to 20 percent of claims due to authorization errors. In this webinar, hospital finance leaders will explore how to improve financial visibility, reduce avoidable denials, and keep cash moving. Gain practical steps to protect revenue, address staffing gaps, and build a more resilient outpatient revenue cycle.

Original Live Webinar Date: November 18, 2025

Learning Objectives

• Explain how payer site-of-care mandates and stricter denial thresholds affect outpatient revenue and margins
• Assess key outpatient performance measures such as denial rates, clean claim rates, and days in accounts receivable to identify revenue risks
• Identify process gaps that lead to recurring claim backlogs and delayed reimbursement
• Develop a plan to improve revenue capture by addressing authorization accuracy, registration quality, and cash flow visibility
• Prioritize technology, staffing, and workflow changes that strengthen outpatient revenue cycle resilience and support long-term sustainability

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