Premier’s ERP solution addresses unique needs of the healthcare industry
How do you help healthcare organizations navigate the biggest challenges in healthcare?
Premier provides a truly healthcare-native, enterprise resource planning (ERP) cloud-based SaaS solution, integrating supply chain, contract management, financial reporting and human resources (HR) capabilities end-to-end. Unlike traditional ERPs built to support multiple industries, Premier’s solution addresses healthcare’s unique needs as follows.
- Ensure contract compliance by automatically integrating both group purchasing organization and local contract pricing into your Materials Management Information System and purchase orders.
- Streamline operations with accounts payable automation that prevents pricing errors.
- Connect to Premier’s network for enriching product attributes, supply disruption alerts and peer benchmarking.
- Simplify payroll for hospitals by managing job functions for employees who hold multiple roles at varying pay rates, pay rules and overtime calculations.
- Amplify the effectiveness of the client’s HR team with an integrated suite of tools designed for healthcare employee management.
- Streamline human resources information system needs by providing thorough integrations to a single employee source of record.
When issues arise, you get direct access to healthcare experts who understand both the technology and your operations.
What advice would you offer to healthcare leaders when choosing among vendors?
Don’t settle for vendors who claim healthcare expertise but have built their systems for multiple industries. Ask specific questions: How do you handle substitutions while ensuring clinician-approved substitutes? How do you handle manufacturer-to-vendor crosswalks for contracted items? How do you ensure health system preferred items are presented to the requester?
Look for a partner who demonstrates deep healthcare knowledge and offers truly integrated solutions. Your vendor should ensure pricing flows accurately through every step of the procure-to-pay process. Consider how the ERP connects to broader supply chain intelligence: Can it alert you to disruptions? Will it enrich your product data with healthcare attributes? Does it provide meaningful benchmarking against peer organizations? Does it provide HR functionality that addresses the complexity of the healthcare system?
Most importantly, examine their implementation and support approach. Are you getting a consistent team of healthcare experts or rotating third-party consultants? When issues arise, will you get stuck in a generic support queue?
What is some advice you can give providers for a successful implementation of a new product or service?
Your ERP implementation shouldn’t feel like teaching a manufacturing consultant about healthcare. Premier’s implementation team includes former healthcare HR, finance and supply chain leaders who understand your challenges firsthand. Rather than forcing you into rigid workflows, Premier configures its solution to match the client’s healthcare processes while introducing proven optimizations.
Most importantly, Premier understands that implementation is just the beginning. When issues arise, clients get immediate access to healthcare supply chain experts.
Quick Facts
- 5 years on the Short List
- 91% of ERP users would recommend Premier’s ERP to their colleagues
About Premier, Inc.
Premier, Inc. (NASDAQ: PINC) is a leading technology-driven healthcare improvement company, providing solutions to two-thirds of all healthcare providers in the U.S. Playing a critical role in the rapidly evolving healthcare industry, Premier unites providers, manufacturers, payers and policymakers to make healthcare better with national scale, smarter with actionable intelligence and faster with novel technologies. Headquartered in Charlotte, N.C., Premier offers integrated data and analytics, collaboratives, supply chain solutions, consulting and other services in service of our mission to improve the health of communities. Please visit Premier’s news and investor sites on www.premierinc.com; as well as X, Facebook, LinkedIn, YouTube, Instagram and Premier’s blog for more information about the company.
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