HFMA
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HFMA
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Beyond payer mix: Personalizing the patient financial experience captures revenue cycle focus
As patients shoulder more healthcare costs, traditional billing strategies are no longer enough. Hear how healthcare leaders are rethinking revenue cycle management through personalized financial engagement, earlier outreach and more transparent, patient-centered payment experiences.
Supporting, not substituting: How revenue cycle leaders are putting AI to work
In this roundtable discussion, healthcare revenue cycle leaders explored how AI is being used to improve efficiency, accuracy and performance across coding, authorizations, denials management and appeals.
Pre-service patient payments become a strategic priority for health systems
In this roundtable, a handful of patient financial services leaders discuss strategies for improving pre-service patient payments, enhancing cost transparency and helping patients navigate financial responsibility while strengthening health system revenue cycle performance.
Patient registration errors: Preventing revenue loss before it starts
Revenue loss often begins at registration, even though it is discovered after adjudication. An outdated insurance ID or a skipped eligibility check looks minor at the front desk. Weeks later it returns as a denial, and several teams must reopen work that was supposed to be finished. For hospitals and health systems, the denial is…
Purposeful AI helps safeguard revenue cycle performance, healthcare leaders say
Several healthcare leaders gathered to discuss their real-world experiences, frustrations and successes in deploying technologies like AI and automation. Read this roundtable to gain insight from other professionals navigating an evolving healthcare world.
No one can solve affordability alone. Endorse the Declaration.
Healthcare’s Financial Leaders Pledge Unprecedented Collaboration to Address America’s Healthcare Affordability Crisis
The Healthcare Financial Management Association (HFMA) is calling on financial leaders across sectors to sign a Declaration on Healthcare Affordability and Sustainability, which commits to an actionable, consumer-centered approach to the inseparable challenges of ensuring affordable healthcare while keeping hospitals and health systems sustainable.
Why financial risk builds across the revenue cycle
Financial risk is rarely noticed at the point where it starts. A problem with eligibility or claim information becomes a denial. A reimbursement discrepancy turns into an underpayment. An unclear financial conversation leaves a patient unsure what they owe. By the time the impact shows up in accounts receivable or cash flow, the underlying issue…
Value-based care and alternative payment models: What they are and how they work
Value-based care (VBC) is an approach to healthcare that seeks to improve the quality, outcomes and experience of care while managing its cost. Rather than rewarding healthcare organizations solely for the volume of services they provide, value-based arrangements link some or all payment to measures of quality, outcomes, utilization or total cost of care. The…
Ways to align financial performance and the patient experience
In response to increased healthcare costs for patients, revenue cycle leaders are prioritizing patient balances and improving the financial experience while seeking solutions that support both patients and near-term financial performance.