Ask the Experts: Denial Write-Offs
What is the best practice target for denial write-offs as a percent of net revenue? I have normally considered less than 2 percent, but what are others doing?
Answer 1: We have a system goal of less than 1.25 percent.
This question was answered by: Caswell Samms, III, vice president and CFO, WellStar Kennestone, and is member of HFMA’s New Jersey Chapter.
Answer 2: I agree that the goal should be less than 2 percent.
This question was answered by: Ruth Landé, senior vice president, patient revenues, Memorial Sloan-Kettering Cancer Center, and a member of HFMA’s Metropolitan New York Chapter.
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