Joe Fifer: Healthcare leaders require the courage to put consumers first
It takes courage to be among the first healthcare organizations to do something totally new. I had that in mind when I chose “courage in leadership” as my theme for my 2006-07 term as HFMA’s board chair. The need for courage is perhaps most readily apparent on the clinical side of healthcare because human lives…
Joe Fifer: Why finance leaders require the courage to lead
Books, movies and even campaign themes — often, they don’t age well. Apart from those with classic themes, they can quickly come to seem irrelevant in our fast-paced environment. So much has changed since I took office as HFMA chair 17 years ago. but I believe that my chair theme, “courage in leadership,” has the…
My final holiday message to the HFMA community
Five years ago, in my holiday message to HFMA members, I wrote that during this busy time of year, we should make time for reflection, soul searching and connecting with something that transcends personal concerns, no matter which winter holiday we celebrate or what our faith traditions may be. That’s the core of my holiday…
Joe Fifer: Adopting a health equity lens
This year, we dedicated HFMA’s annual Thought Leadership Retreat to the topic of health equity. That topic could be viewed as a bit of a departure for HFMA, given that our Association is focused on finance. But I strongly believe, along with the majority of our retreat participants, that healthcare stakeholders must use a health…
Joe Fifer: Why finance leaders should be consumer-obsessed
HFMA President and CEO Joe Fifer offers perspectives on how the changing healthcare marketplace impacts legacy healthcare stakeholders.
Joe Fifer: Cost effectiveness of health: Why now?
Joe Fifer says it’s time for healthcare leaders to make a choice about their role in addressing social determinants of health and outlines three options for doing so.
Joe Fifer: Solving the nurse staffing crisis — We’re all in this together
HFMA President and CEO Joe Fifer offers perspectives on solving the nurse staffing crisis.
Beyond healthcare: What consumers want
The healthcare industry has a history of organizing business processes around the needs and wants of producers, not consumers.
Beyond healthcare: What consumers want
West Health-Gallup recently found only 5% of consumers believe that Americans are receiving high-value healthcare. Joe Fifer says addressing this challenge will require a new mindset and an expanded mission, but he believes healthcare leaders are up to it.
Joe Fifer: Revenue cycle workforce shortages: Culture is key
HFMA President and CEO Joe Fifer offers perspectives on the revenue cycle workforce shortage.