Column

Dennis Dahlen: Of Blackcats and the dark web: The value of HFMA in times of crisis 

The repercussions from the large-scale cyberattack perpetrated by ALPHV Blackcat on Change Healthcare — a company that touches one out of three patient records — likely will be felt for months, the American Hospital Association (AHA) suggests. That’s why it was so important that HFMA take a lead role in getting answers for members and…

Dennis E. Dahlen, FHFMA, MBA, CPA March 29, 2024

Georgia Chapter engages new members via a webinar series 

Education is the cornerstone of HFMA’s Georgia Chapter. So it’s no surprise that members can’t seem to get enough of the Chapter’s robust educational programming. In fact, they’ve asked for even more — more topics, more opportunities and more ways to access content. In response, the Chapter added another layer to its already strong educational…

Crystal Milazzo March 29, 2024

Jill Geisler: Make sure your written communication hits the mark

The best leaders are good communicators, whether speaking or writing. That’s why it’s important to periodically assess how well you’re performing in this area. My last column offered tips to improve your presentations. This one is designed to help upgrade your writing game, focusing on memos, email and social media. 1 Maximize memo impact Whether…

Jill Geisler March 28, 2024

David Johnson: GoFundMe helps some pay for healthcare, but it’s an awful solution

During the chaotic runup to the 2020 elections, President Trump nominated Judge Amy Coney Barrett to fill Ruth Bader Ginsberg’s vacated seat. On Sept. 26, 2020, Trump held a White House Rose Garden ceremony to celebrate Coney Barrett’s nomination. It became a COVID-19 super-spreader event. At least 11 of the attendees contracted COVID. They included…

David W. Johnson March 25, 2024

Lisa Montman: Lessons on a journey to leadership in the nonprofit world

Having a diverse background in finance, with time spent working outside of healthcare, can give a healthcare CFO a unique perspective that is uncommon for the position. Such experience describes the journey of Lisa Montman, CPA, senior vice president and CFO at HonorHealth, a six-hospital, 1,372-bed, not-for-profit health system headquartered in Scottsdale, Ariz. Montman’s career…

Steven Berger, FHFMA March 23, 2024

Remembering HFMA trailblazer Ronald Kovener  

HFMA joins friends and family in remembering Ronald Kovener who died at the age of 92 on July 26, 2023, in Indianapolis. An accountant, he had been a member of HFMA since 1961 and served as National President from 1972 to 1973.   Kovener reminisced about his HFMA experience in 2021 when the Association celebrated its…

Crystal Milazzo February 29, 2024

Jill Geisler: 9 tips for healthcare finance leaders looking to improve their presentation skills  

Do professional public speakers get nervous? Absolutely — but they don’t let it show.  That’s what I teach to both students and front-line leaders who want to be better communicators. I draw on my background. My first career was as a broadcast reporter and anchor before moving into management. Today, I moderate U.S. Senate and…

Jill Geisler February 29, 2024

Dennis Dahlen: It’s time to deepen trust in the patient financial experience 

“Healthcare is a journey. It’s not a single episode of care. Especially in cardiology, where the relationships we develop with patients are lifelong, we want to make sure they trust not just their doctor, but the entire organization.”  So believes one of the standout speakers from HFMA’s 2024 Revenue Cycle Conference in San Diego: Larami…

Dennis E. Dahlen, FHFMA, MBA, CPA February 29, 2024

Iowa Chapter celebrates 70th anniversary

Mid-January 2024 was a notable time for members of HFMA’s Iowa Chapter. Things kicked off with a blizzard. Then there was a second blizzard and a presidential caucus. It was a lot for one week, but that wasn’t all. The real highlight took place on Jan. 17 when the Chapter gathered in the Des Moines…

Crystal Milazzo February 29, 2024

Brenda Chilman: A positive patient experience starts with the revenue cycle

Bookended by her first job at the CPA firm Arthur Andersen and her current job, 30+ years later, just down the road at SSM Health, Brenda Chilman has had a strong and far-flung career in healthcare finance. Her journey — which has taken her from St. Louis to Denver to Baltimore and, full circle, back…

Steven Berger, FHFMA February 23, 2024
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