Optimizing the patient experience in an era of consumerism
Nick Hut interviews Michelle Stansbury of Houston Methodist about her organization's work toward a better patient experience. Also: Katie Gilfillan, HFMA's director, healthcare finance policy, physician and clinical practice, joins Rich Daly and Chad Mulvany to talk about the major themes discussed at the Association's recent Thought Leadership Retreat in Washington, D.C. This episode is sponsored by Vizient, Inc.
Cup of Joe: Matt Eyles, CEO of AHIP
America's Health Insurance Plan President and CEO Matt Eyles discusses how health plans view price transparency and other issues facing the industry.
Special Episode: CMS transparency effort misses the mark
On the day that public comments were due to CMS on its proposed rule that would require the controversial public release of rates hospitals negotiated with health plans, Joe Fifer, president and CEO of HFMA, and Chad Mulvany, director of health finance policy and analysis for HFMA, preview their comments to CMS. Learn about the promise and peril of the approach CMS is taking to this key transparency issue.
Marcus Whitney on the First Steps Toward Innovation
Health:Further's Marcus Whitney talks about the importance of narrative in innovation and why everyone should have a seat at the table. HFMA's Chair, Mike Allen, whose theme is Dare You to Move, interviews G Shah of sponsor organization Change Healthcare about how his company is daring to move the industry forward. Finally, sponsor CareCredit shares five ways to measure the patient financial experience.
Cup of Joe: Judy Faulkner
Epic Founder and CEO Judy Faulkner talks about starting her company, empowering employees to make good decisions and keeping up in an ever-changing healthcare landscape.
Cup of Joe: Ken Kaufman
Kaufman Hall Managing Director Ken Kaufman discusses disruptive trends legacy providers should be watching.
Consumerism, Supply Chain Management and Provider-Sponsored Health Plans
Jim Higgins of Solutionreach shares his thoughts about consumerism in healthcare, and Kenny Scher from sponsor organization Nexera discusses supply chain management. Also: five lessons on starting a provider-sponsored health plan.
The Hospital Impact of the “Public Charge” Immigrant Rule
Rich Daly and Chad Mulvany discuss the impact of the "public charge" rule on hospitals. Jim Zadoorian of ARXchange talks about a new approach to price transparency. Also, Strata Decision Technology provides five ways healthcare organizations can prepare for the future with strategic planning.
The art and science of EHR upgrades
Jonce Smith of Stoltenberg Consulting discusses best practices to employ when conducting an electronic health record system upgrade. Also: five ways to address physician burnout.
EHRs, EDs and the latest on OPPS
Stephen Morgan of Virginia's Carilion Clinic shares how his organization used analytics to optimize its EHR. Also: Chad Mulvany shares early takes on the latest from CMS on OPPS, and in a sponsored segment, Florian Otto of Cedar talks about what healthcare can learn from other industries about patient-friendly payment.