An enhanced patient experience requires technology with a personal touch
A positive patient experience begins before the patient steps foot in a facility, followed by an efficient and accurate process every step of the way.
Cost-Reduction Strategies Boost, Sustain Recovery
Persistent pandemic conditions are forcing hospitals and health systems to stretch their thinking as they set strategic goals. They are adjusting to managing fluctuating levels of care along with addressing shifts in payer mix, consumers’ demands and increasing cost pressures. These changes, combined with the challenge of inconsistent patient volumes, is putting unprecedented financial pressures…
Payvider Survey Summary Report
HFMA, with sponsorship from Guidehouse, surveyed over 100 health system CFOs and finance and managed care executives to understand payvider model trends. The survey indicates that provider organizations are gravitating towards risk-based payment models. Nearly 60% of health systems responding to the survey plan to advance into risk-based Medicare Advantage models this year. Survey respondents…
No Surprises Act inspires short-term and long-term operational areas of focus
The rush may be over, but the race has just begun. After sprinting to implement the requirements of the No Surprises Act by the Jan. 1, 2022, deadline, providers must now shift attention to refining their processes for what lies ahead. Assuming familiarity with the law’s key requirements, providers and facilities are focused on the…
A New Era of Health Consumerism & Flexible Financing
The American healthcare system is experiencing significant shifts, moving past long-standingnorms. Health consumers increasingly want the new point-of-purchase financing options synonymous with today’s retail experience for their healthcare. Hospitals and health systems are turning to flexible financing solutions to meet today’s health consumers wherethey are,helping themplan forthe carethey needwithin theirbudgets.
How to unleash the true value of your remote reps using workforce management
A data-driven management approach to revenue cycle that empowers your staff could effect sweeping change for improved long-term financial health.
From intake to billing: 5 tips for safe, successful digital communications with patients
Patients know what service excellence is. In their daily interactions with companies, they’ve come to expect it. It’s reasonable for patients to want and expect their healthcare providers to offer the same level of service by meeting them on their preferred digital communication channels. Fortunately, there are no rules against communicating with patients digitally. Doing…
61% of hospitals say future compliance with price transparency will impact financial processes: HFMA poll
An HFMA-Strata survey found 61% of hospitals and health systems are revamping financial processes in light of price transparency.
Solving revenue cycle challenges with automation: 4 tips for maximizing your ROI
The healthcare revenue cycle is ripe for the kind of transformative change that automation technologies can bring. In fact, there may be no better application for these technologies.
2 proven strategies that can help healthcare providers reduce denials and strengthen their revenue cycle
Healthcare providers should consider the use of two proven strategies to reduce claim denials: Maximize reps follow up ability and close the gap between the front end and back end with a continuous feedback loop.