Completing the UB-04 Billing Form: Locators 1-41
Learn how to complete FL 1-41 of the UB-04 billing form as it applies to all payers, including Medicare, Medicaid and commercial payers. Learners will become familiar with each form...
Patient Financial Communications: Emergency Department
HFMA’s Patient Financial Communications Emergency Department course will help you gain new confidence in communicating with patients about their financial responsibility. This course provides you with tools and techniques to...
Patient Experience and Satisfaction
In this course we will address the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey, patients’ expectations as consumers, and the role revenue cycle team members play in...
Fundamentals of Insurance Verification
This course highlights the various types of health insurance that your patients may present at registration. We’ll review the fundamentals of Medicare, Medicaid, and third-party liability plans along with the...
Patient Financial Communications: Time of Service
HFMA’s Patient Financial Communications Time of Service course will help you gain new confidence in communicating with patients about their financial responsibility. This course provides you with tools and techniques...
Internal Controls for Cash Posting and Electronic Funds Transfers
In this course we review internal controls for cash handling and posting, electronic funds transfer (EFT) and electronic remittance advices. Estimated course completion time: 30 minutes. Learning Objectives: After this...
How Price Transparency Improves Patient Satisfaction
This course shares how to prepare a price estimate, the role of price estimates in patient financial care, the principles of price transparency, and how pricing information is used to...
Completing the UB-04 Billing Form: Locators 42-81
Learn how to complete FL 42-81 of the UB-04 billing form as it applies to all payers, including Medicare, Medicaid and commercial payers. Learners will become familiar with each form...
Pre-Registration and Insurance Verification
n this course we will address the pre-registration purpose and process, information collected during pre-registration, and consequences that an organization may experience due to inaccurate or incorrect patient information. It...
Patient Scheduling Basics
In this course we will address scheduling processes, including patient identification, requested service, medical necessity screening, Medicare Advance Beneficiary Notice of Noncoverage processing, patient instructions, scheduler instructions and order requirements....