September 29 | When AI Tips the Scales: A Conversation From the Field

Live Webinar

Date: Tuesday, September 29, 2026, 2:00 PM – 3:00 PM CST

Payers are no longer relying solely on rules-based denials. They are increasingly using AI and advanced analytics to predict provider behavior; selectively denying and underpaying claims they believe are unlikely to be challenged. The result is a new reimbursement landscape where revenue erosion happens quietly, incrementally, and often below traditional review thresholds.

In this conversation, Missy Harbert, Solution Advisor at Revecore, sits down with Cynamin Kinard, VP of Revenue Cycle at Tanner Health System, to unpack how payer AI strategies are reshaping denials and underpayments — and what it actually looks like to respond from inside a health system. Drawing on Cynamin’s three decades of revenue cycle leadership, the discussion moves beyond theory into real lessons from the field: what’s changed, what’s working, and where hospitals still get caught off guard.

Speakers

Learning Objectives

• Understand how payers use AI to predict appeal behavior and optimize denial decisions
• Identify denial and underpayment patterns designed to go unchallenged
• Recognize where revenue loss occurs without obvious spikes in denial rates
• Evaluate denials based on effort, probability of recovery, and true financial impact
• Use analytics to move from transaction-level reaction to payer strategy insight

CPE Information

• CPE Award Amount: 1.0 (60-minute segment)
• Program Level: Basic
• Program Prerequisite: None
• Advanced Preparation: None
• Delivery Method: Group Internet Based
• Topic: Revenue Cycle
• Field of Study: Specialized Knowledge

CPE Sponsor- Healthcare Financial Management Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.

In order to receive CPE credit for this session, you must participate in 50 minutes of the presentation for this one hour program. You must also respond to the 4 polling questions that will appear during the session and complete the online evaluation within 2 business days after the webinar.

For more information regarding refund policies, as well as any program concerns, please contact our offices at 800.252.4362 or, [email protected].

Sponsored by:

Content Type: Live Webinar

Topic: Revenue Cycle

Delivery Method: Group Internet Based

Program Level: Basic

Recommended For: Revenue Cycle

CPE Hours: 1.00

Specialized Knowledge: 1.00