Free for HFMA Members
$399 for Non-members


Business Partners
Health Plans
Hospitals and Other Providers
Physicians and Other Practitioners

Career level:

Experienced Professional

Recommended for:

Accountable Care
Clinically Integrated Network
Data Analytics
Financial Planning
Healthcare Economics
Population Health

Delivery Method:

QAS Self Study

Advance Preparation:


Field of Study:

Specialized Knowledge: 5.0 hours
Statistics: 5.0 hours



Course Availability:

18 Months

Certification | Intermediate | Operations and Other Technology

Certified Specialist Business Intelligence (CSBI)

Certification | Intermediate | Operations and Other Technology

Certified Specialist Business Intelligence (CSBI)


Healthcare organizational data has a wide range of uses. Healthcare business intelligence can provide organizations with the ability to use their data to:
  • Improve quality of care
  • Increase financial efficiency
  • Strengthen operational effectiveness
  • Conduct innovative research
  • Establish strategic directions and monitor progress toward goals
  • Identify and manage risk
Useful business intelligence requires people with the capabilities to inspect, clean, transform, and model data with the goals of highlighting useful information, suggesting conclusions, and supporting decision making. This online program presents methods for looking at the right data and using tools to ensure that useful information is illuminated and used to enable powerful actions and decisions in healthcare organizations.

Estimated course completion time: 10 hours
After this program, you'll be able to..
  • Recognize the phenomenon called "Big Data"
  • Identify the concepts and tools of business intelligence
  • Recognize how information for better decisions is derived from large, clinical, financial, and other databases
  • Recognize the component-cost-service-finance dynamic in the healthcare industry
  • Identify the key point of leverage for analytics in the healthcare industry
  • Recognize the decision types and analytic tools that are part of decision management
  • Identify how data warehousing, reporting and analysis tools, and data systems architecture are used
  • Apply the basics of analytical and quantitative skills of BI in healthcare
  • Understand and perform sampling
  • Recognize the role of business intelligence in stimulating action in the changing healthcare industry
  • Recognize how emotional intelligence, leadership skills, and power can create a strong leverage for influence
  • Identify the various kinds of leadership styles and power bases
Online program last updated: 3/14/2017

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On Demand Webinar | Overview | Revenue Cycle

The road to analytics: Where are providers today? Where are they headed?

The near-crisis our industry is facing right stems in part from analytical stagnancy during a time when analytics are most critical. Doing the "same old, same old" is no longer an acceptable option for market viability in the future. Generating return on analytics has been a constant challenge and unmet need - fueled by both internal resistance as well as technology limitations. HFMA and EPSi collaboratively identified those most pressing issues and jointly fielded a survey of healthcare finance professionals to shed light on analytics-related challenges and opportunities in an effort to uncover where providers are headed.

Original live webinar date: 10/29/2019

On Demand Webinar | Intermediate | Physician Group Revenue Cycle

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Partnering with physicians through transparent performance data has become an important aspect of identifying physician-level opportunities to transform care, improve patient outcomes and reduce costs in a value-based care environment.  In this session, quality experts Amber Maner, Peterson Regional Medical Center, and Julie Brown, Kaufman Hall, will discuss how to leverage physician performance data to standardize and validate physician-level reporting in an efficient and meaningful way and use the results to engage physicians with relevant analysis to drive change.  The session is based on the real-world physician performance evaluation reporting journey at Peterson Regional Medial Center and industry best practices.