Free for HFMA Members
$399 for Non-members


Business Partners
Health Plans
Hospitals and Other Providers
Physicians and Other Practitioners

Career level:

Experienced Professional

Recommended for:

Accountable Care
Clinically Integrated Network
Data Analytics
Financial Planning
Healthcare Economics
Population Health

Delivery Method:

QAS Self Study

Advance Preparation:


Field of Study:

Specialized Knowledge: 5.0 hours
Statistics: 5.0 hours



Course Availability:

18 Months

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Certification | Intermediate | Business Intelligence

Certified Specialist Business Intelligence (CSBI)

Certification | Intermediate | Business Intelligence

Certified Specialist Business Intelligence (CSBI)


Get recognized as a valued contributor to your organization's financial performance when you earn HFMA's Certified Specialist Business Intelligence (CSBI) certification.

Those who earn this certification have demonstrated their ability to find, inspect, clean, transform, and model data to clarify issues; suggest conclusions; and support decision making designed to improve financial efficiencies and operational effectiveness.

Available online, 24/7, this certification, online program, certification maintenance, and digital badging related costs are all included in HFMA membership.

"Membership has allowed me to better leverage my skills through the various certification processes. By obtaining my CSBI I can better adapt to the changing continuum we call health care. By learning strategies revolving around health care and business analytics I can reinvest back into my company and drive growth. The CSBI helped me answer questions regarding using business intelligence in a holistic and more empowering manner." - Noel A. Alfonso, B.S., CSBI, Corporate Charge Management Analyst, Revenue Integrity

Course outline:
Understanding the Industry
The Business of Providing Healthcare Services
The Discipline of Business Intelligence
Business Intelligence Technical Skills
Business Intelligence Analytical and Quantitative Skills
Relationship, Change Management, and Consulting Skills

Assessment information:
This online program includes the course modules listed above and a certification assessment. The assessment has 75 multiple choice questions and you have 90 minutes to complete it in one sitting. The passing score is 70%. If you do not pass the assessment on the first attempt, there is a mandatory 30-day waiting period. You'll have access to the exam summary and the course modules while you wait for your next attempt. The exam summary will show you how you did on the questions from each course module of the online program.

Estimated course completion time: 10 hours
After this program, you'll be able to..
  • Recognize the phenomenon called "Big Data"
  • Identify the concepts and tools of business intelligence
  • Recognize how information for better decisions is derived from large, clinical, financial, and other databases
  • Recognize the component-cost-service-finance dynamic in the healthcare industry
  • Identify the key point of leverage for analytics in the healthcare industry
  • Recognize the decision types and analytic tools that are part of decision management
  • Identify how data warehousing, reporting and analysis tools, and data systems architecture are used
  • Apply the basics of analytical and quantitative skills of BI in healthcare
  • Understand and perform sampling
  • Recognize the role of business intelligence in stimulating action in the changing healthcare industry
  • Recognize how emotional intelligence, leadership skills, and power can create a strong leverage for influence
  • Identify the various kinds of leadership styles and power bases
Online program last updated: 3/14/2017

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