Free for HFMA Members
Buy HFMA Membership to Attend


Business Partners
Health Plans
Hospitals and Other Providers
Physicians and Other Practitioners

Career level:

Early Careerist
Experienced Professional

Recommended for:

Managed Care
Payer Contracting
Physician Practice

Delivery Method:

Self Study

Advance Preparation:




Course Availability:

18 Months

Article | Payment Trends
An innovative healthcare technology company talks about how its technology-fueled billing and payment platform enables a compassionate patient financial experience while efficiently driving revenue into a healthcare organization.
News | Payment Trends
As hospitals' financial losses mount, guidance emerges on restarting elective surgeries.
Blog | Payment Trends
HFMA's Chad Mulvany says he hopes healthcare payers and providers will be able to use the coronavirus crisis and the resulting impact on the national health expenditure as a catalyst to revive the value-based movement.
Blog | Payment Trends
If plans and providers can’t collaborate to control healthcare cost, employers will look to the government to do so.
News | Payment Trends
A complete listing of healthcare finance-related hearings, conferences, webinars, public forums and deadlines for the week of Feb. 2.
Course | Advanced | Payment Trends

Healthcare Finance: The Big Picture

Course | Advanced | Payment Trends

Healthcare Finance: The Big Picture


Next to national defense, the healthcare industry in the United States is one of the largest sectors of the economy. Currently making up almost 20 percent of the nation's gross domestic product, health care in the U.S. will be a significant factor in the national economy for the foreseeable future.

Estimated course completion time: 1 hour and 30 minutes
After this program, you'll be able to..
  • Identify the current trends of the healthcare delivery models in the U.S.
  • Determine the future methods of payment for healthcare services
  • Identify the impact of healthcare reform on the healthcare system
  • Define the role of financial management in healthcare organizations

Related Courses | Payment Trends

On Demand Webinar | Basic | Revenue Cycle

Engaging a Multigenerational Workforce with Gamification

In an increasingly tight labor market, patient account representative engagement is more important than ever, especially in light of increased patient experience expectations. Engaging patient account representatives is challenging yet critical for every provider. Learn how one organization tackled this challenge through a multi-generational approach to gamificiation that can improve productivity and staff focus on organizational and individual goals, as well as reduce turnover. Understanding the tendencies of each generation can assist in creating pathways for representative engagement.

Original Live Date: HFMA Digital Annual Conference (7/17/2020)

On Demand Webinar | Intermediate | Revenue Cycle

Expand and Improve Patients' Financing Options

With the rise of patient as payer, many healthcare organizations are offering a greater variety of financing plans and increasing flexible options. This session will help attendees understand how to determine the best plan for each patient. In addition, the speakers will share the pros and cons of in-house financing plans versus third-party financing options and the experience and impact of both patient and provider.

Original Live Date: HFMA Digital Annual Conference (7/17/2020)

On Demand Webinar | Intermediate | Patient Experience

Creating a consumer-centric patient experience in a post-pandemic world

New research reveals how healthcare consumerism has grown amid the pandemic. Before COVID-19, progress toward a digital retail experience had been steady but slow. Now, seemingly overnight, millions of consumers have experienced care through digital channels, and that experience - both good and bad - has shaped attitudes and demands. There will be winners and losers among providers based on the ability to meet expectations of this newly minted and massive digital patient population - which, the research shows, has clear desires for what it wants and needs. In this session, we'll learn the phases of the digital patient journey and report on what consumers say are the realities of finding, accessing, and paying for care. The presentation will cover consumer preferences on healthcare shopping, cost transparency, communication, payment processes, and more, with strategies providers should consider for both short- and long-term success. As a takeaway, providers will learn the key steps to take in order to begin or advance their journey to an effective digital transformation.

Original Live Date: HFMA Digital Annual Conference (7/17/2020)

On Demand Webinar | Update | Coronavirus

Navigating Through Pandemic

Overnight, COVID-19 has disrupted the healthcare delivery and financing landscape in ways that are both obvious and subtle. As health system leaders navigate through the pandemic, they will need to re-evaluate their strategic plans and related capital priorities to ensure they are aligned with both the social and economic realities in their markets.

Original Live Date: HFMA Digital Annual Conference (7/15/2020)