Free for HFMA Members
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Health Plans
Hospitals and Other Providers
Business Partners

Career level:

Experienced Professional
Early Careerist

Recommended for:

Healthcare Economics
Operations Support
Business Development
Business Operations

Delivery Method:

QAS Self Study

Advance Preparation:


Field of Study:

Specialized Knowledge: 14.0 hours



Course Availability:

18 Months

Podcast | Finance and Business Strategy
Beth Kaplan of Deloitte & Touche discusses how a consistent process of assessment and adjustment can help healthcare organizations get through each phase of the pandemic and beyond. Also, HFMA Community Manager Melanie Binder announces a ne...
On Demand Webinar | Overview | Finance and Business Strategy
To maximize success, healthcare industry business partners need to know what is impacting their customers and prospects. During this comprehensive webinar, attendees will hear national policy updates while getting insight into the highest p...
On Demand Webinar | Update | Finance and Business Strategy
Strategies toward financial sustainability and margin improvement are the current focus of healthcare executives - hear case studies from organizations embarking upon efforts in cost management, revenue enhancement, business restructuring a...
On Demand Webinar | Intermediate | Finance and Business Strategy
The session will use real-world examples from The Johns Hopkins Hospital to illustrate opportunities for cost savings; a framework for managing financial performance improvement across an enterprise; and how finance, operations, and clinici...
On Demand Webinar | Intermediate | Finance and Business Strategy
The Tax Cuts and Jobs Act of 2017 offers tax benefits to taxpayers reinvesting capital gains in special funds aimed at lifting low-income communities. The program has significant implications for groups addressing the social determinants of...
Certification | Overview | Finance and Business Strategy

HFMA Business of Health Care - Module I of the CHFP

Certification | Overview | Finance and Business Strategy

HFMA Business of Health Care - Module I of the CHFP


Understand how your decisions impact the delivery of quality care with HFMA's Business of Health Care® Online Program.

No matter your role in healthcare, this course is designed to provide essential context around the business fundamentals of pricing, cost, revenue, payment and delivery models.

Once you complete this online program, you will have the knowledge to work more effectively toward the shared goal of improving patient health.

Available online, 24/7, and at no additional cost when you are a member of HFMA.

"One of the biggest tools that we are using is the Business of Health Care content. A lot of the online webinars and online course content that's available through HFMA's portal. Our clinical operations managers have found that very valuable and are really looking to understand better the financing aspects of the care that they deliver every day." - Christy Pehanich, AVP Revenue Management, Professional Revenue Cycle Operations

Course Outline:
The Big Picture
Financial Accounting Concepts
Cost Analysis Principles
Strategic Financial Issues
Managing Financial Resources
Looking to the Future

Assessment information:
This online program includes a key concepts guide, the course modules listed above and a 75 multiple choice question assessment. You have 90 minutes to complete it in one sitting. The passing score is 70%. If you do not pass the assessment on the first attempt, there is a mandatory 30-day waiting period. You'll have access to the exam summary and course modules while you wait for your next attempt. The exam summary will show you how you did on the questions from each course module of the online program.

Estimated course completion time: 10-14 hours

Note: If you are an HFMA member and currently registered for this program and need additional time because it is expired or expiring soon, please email to request an extension.
After this program, you'll be able to..
  • Identify the current trends of healthcare delivery models in the US and determine the impact of healthcare reform on healthcare delivery and payment
  • Determine an organization's financial health using financial performance ratios, key financial statements, and financial analysis tools
  • Describe how financial strategic planning influences budgeting, costs, and pricing for healthcare services
  • Identify the components of the revenue cycle, including patient engagement, billing, and collections
  • Understand new metrics for future payment models, including quality indicators and patient satisfaction scores
  • Describe new models for collaboration among healthcare providers, physicians, and health plans
  • Define the trend toward population health in future healthcare delivery models

Online program last updated: 3/12/2020

To earn CME for completing this program, click here

Student members: Earn college credit. Student members of HFMA can earn 3 college credits outside the classroom when successfully completing the HFMA Business of Health Care online program and keep a permanent record of this on file. More here under student member benefit details.

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On Demand Webinar | Intermediate | Capital Finance

5 critical capabilities needed today for capital planning

As the world struggles to manage and contain COVID-19, U.S. hospitals and health systems are finding that the pandemic has amplified existing financial challenges and forced them to shift priorities. Many organizations are struggling to understand the financial impact of capital plans they put in place months ago. Many are also finding they can better understand the financial ramifications of capital pivots by introducing automation into the capital planning process. We also will explore lessons learned during COVID-19 about 5 critical capabilities needed to manage the capital planning and tracking process.

Original Live Webinar Date: 10/6/20

On Demand Webinar | Overview | CMS and MedPAC Guidelines and Trends

CMS Price Transparency Requirments: Answers to Your FAQs

Hospitals need to be prepared to meet CMS's price transparency requirements, effective January 1, 2021, but operationalizing the requirements can be complicated. This webinar reviews questions that are frequently asked as hospitals seek to understand and implement the requirements.

Original Live Webinar Date: 10/1/20

On Demand Webinar | Basic | Coronavirus

How claims and reimbursement data can fuel operational recovery

As COVID-19 pandemic materialized and spread, it has changed so much about healthcare delivery, how we prepare, and how we go about our daily lives.  We are reminded how fragile our health and the healthcare system can be. As an industry, healthcare has an opportunity to learn from this pandemic and improve our preparedness by having ready access to data that will help inform decisions about wealth, wellness and care capacity.

As the COVID-19 fight continues, data-driven decisions are vital for resource allocation, the move to digital care within telehealth, improved outcomes, disease prevention and cost containment. With better understanding of the most vulnerable populations in the U.S., care providers, public health experts and policy-makers can appropriate front-line resources and efforts where they are most needed.- at the point of care for patients.  It will also be critical as healthcare organizations recover from the pandemic to focus operational and financial priorities on places for growth by understanding unique market dynamics for specific service lines.

Original Live Webinar Date: 8/26/20

On Demand Webinar | Overview | Analytics

Power of Data and Creating the Patient Experience

This session will feature a panel of leading experts in data analytics, that will explore the challenges and possibilities of moving toward true interoperability, of marry clinical and financial data, and providing a better patient experience. In a post pandemic environment, providers must deliver tools and applications that optimize the use of clinical and financial data to engage patients through touchless experiences, provide effective medication and care management and improve patient financial communications. 

Original Live Date: HFMA Digital Annual Conference (8/12/2020)