HFMA Business of Health Care - Module I of the CHFP

Relying on aggressive financial policies and collection tactics won't help your organization adapt to the "patient as payer" model, especially after the pandemic.  Instead, you need a strategy that helps patients easily navigate the financial responsibilities associated with their care.

Lehigh Valley Health Network (LVHN) is a 9-hospital health system in Northern PA, a hot zone for COVID-19.  The financial/operational impact of the pandemic, as well as medical sheltering requirements, created many unforeseen operational and financial challenges forLVHN.

Learn firsthand from LVHN EVP/CFO Thomas Marchozzi, about how the system is addressing its cash flow, lost revenues and lost volume challenges, which resulted in cash flow swings measured in the hundreds of millions. Also, learn what some of LVHN's key respond, recover, restore and revitalize strategies have been to date to return to operational/financial stability. This webinar will highlight how LVHN initially prepared for the surge in COVID-19 patients and the subsequent steps taken to respond to the organizational impact of the pandemic, including many of the difficult choices LVHN had to make to reduce expenses, mitigate future risks and improve EBIDA across enterprise.

Live Original Webinar Date: 7/20/20

This session will involve first-hand observations about today's consumer financial decision-making trends and explore insights from a recent survey of over 2,000 U.S. adults who visited a doctor or healthcare facility within the past year for routine, follow-up, or unplanned care, and will inform how to best address patient financial concerns.

Strategies toward financial sustainability and margin improvement are the current focus of healthcare executives - hear case studies from organizations embarking upon efforts in cost management, revenue enhancement, business restructuring and clinical transformation.