Claim denials: Provider defenses and appeal strategies for 2021
This session will explore current trends in claim denials with a particular emphasis on health plan audits and clinically related denials. You'll learn to identify audit tactics commonly used by health plans to reduce reimbursement and provide hospitals with guidance on audit defenses that may be deployed to prevent recoupment. You'll also learn strategies that hospitals can utilize to improve existing appeals and identify new opportunities to secure revenue from underutilized appeals and external appeal processes. The goal of the session is to reveal the wealth of regulations, contract provisions, and legal concepts that, if used strategically, can lead to payment on denied claims.
Original live webinar date: 12/16/2020
Insulating profitability: COVID-19 revenue recovery
COVID-19's financial impact on hospitals and health systems means that organizations face huge opportunity costs if they allow ongoing, pandemic-related challenges to interrupt revenue cycle initiatives. Providers choosing to remain static and wait out the storm will risk significant losses in potential revenue, weaken their financial positions and face compliance risks on pending legislation. This webinar will highlight the critical importance of strategies that proactively maximize revenue from patients and payers.
2021 E/M transition and financial impact
The deadline is fast-approaching to implement upcoming outpatient evaluation and management (E/M) coding challenges. This webinar will review the changes and discuss the potential financial impacts of the new coding that takes effect January 1, 2021.
As leaders work to understand what these changes will mean for providers, coders and auditors, and their organization as a whole, we'll share insights on potential financial impacts and strategies to effectively prepare for this change.
Original Live Webinar Date: 11/5/20
Patient experience: The Impact of cost on satisfaction
As out-of-pocket expenses continue to rise and patients navigate new financial pressures and responsibilities, the relationship between healthcare costs and patient satisfaction is growing stronger than ever.
Recent CareCredit research explores the impact of cost and identifies opportunities for healthcare leaders and decision-makers to understand patient concerns and provide solutions and support across every stage of the patient journey.
In this webinar, attendees will learn more about the impact of cost on decisions patients make about their care, and how information about patient-centered options can lead to improved satisfaction and a better financial experience.
Original Live Webinar Date: 10/28/20