Cost:

Free for HFMA Members
Buy HFMA Membership to Attend

Audience:

Health Plans
Hospitals and Other Providers
Physicians and Other Practitioners
Business Partners

Career level:

Experienced Professional
Student
Early Careerist

Recommended for:

Healthcare Economics
Operations Support
Pharmacy
Physician Practice
Business Development
Business Operations
Accounting
Clinical Operations

Delivery Method:

Self Study

Advance Preparation:

None

Prerequisites:

Successfully complete the HFMA Business of Health Care® (Module I of the CHFP)

Course Availability:

18 Months

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Operational Excellence Exam - Module II of CHFP

Certification | Overview | Finance and Business Strategy

Operational Excellence Exam - Module II of CHFP

Description

Demonstrate a deep understanding of healthcare finance when you earn HFMA's flagship certification, the Certified Healthcare Financial Professional (CHFP).

Dive into the new financial realities of health care and come up with a better business skill set, new ideas on financial strategy, and insights into future trends. Earning this certification indicates a level of knowledge and expertise across four essential pillars:
  • Business acumen
  • Collaboration
  • Financial strategy
  • Understanding future trends
The Operational Excellence exam is Module II of the Certified Healthcare Financial Professional (CHFP). Paid student members are eligible to register for and take both modules of the CHFP certification program (included with membership). Student members who successfully complete the CHFP requirements will earn their designation upon assuming Professional or Business Partner level member status.

Once you complete the Operational Excellence exam, you will have the knowledge to work more effectively toward the shared goal of improving patient health.

Available online, 24/7, this key concepts guide, assessment, certification maintenance, and digital badging related costs are all included in HFMA membership.

"The Certified Healthcare Financial Professional credential was the missing piece in my extensive healthcare background. Being certified has broadened my possibilities in controlling my future or career path." - Isabelle M. Guembou, LEAN 6 Sigma Executive, Organizational Improvement and Planning

Course Outline:
The intent of Module II of the CHFP is for you to exhibit your mastery of the information learned in Module I, HFMA's Business of Health Care. In the Operational Excellence exam, you will apply that learning through your careful responses to case study challenges that comprise the exam. The Module II concepts guide is provided as an instructional document is to assist certification candidates in earning the Certified Healthcare Financial Professional (CHFP) designation by identifying the primary business challenges faced by providers, physicians, and payers today.

Assessment information:
The Operational Excellence exam is a 56-question case-study based exam. You are presented with 8 case studies and 7 questions for each. The passing score is 65%. If you do not pass on the first attempt, there is a mandatory 30-day waiting period. You'll have access to the exam summary and key concepts guide while you wait for your next attempt. The exam summary will show you how you did on the questions from each case study.

Note: If you are an HFMA member and currently registered for this program and need additional time because it is expired and expiring soon, please email elearning@hfma.org to request an extension.
After this program, you'll be able to..
  • Apply knowledge and concepts gained in Module I, the Business of Health Care
  • Identify primary business challenges faced by providers, physician and health plans
  • Identify areas of professional practice that will focus outside reading and study on unfamiliar issues

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