Point-of-service collection goes better if the right strategies and tactics are employed
Health systems need to adopt new strategies that will support a positive patient experience and improve collection efforts, all while minimizing the negative impact to patients.
TruBridge Complete Business Office (CBO) solution brings financial stability to the revenue cycle
Is your healthcare organization looking for a way to reduce pressure, stress and time on administrative and financial management? Check out this company’s portfolio of solutions to stabilize revenue cycle operations and bring back time for your staff to care for patients.
How to meet your patients’ communication preferences and improve your bottom line
In this HFMA executive roundtable, seven health system leaders share their efforts to effectively engage patients and the lessons they have learned along the way.
Professional Credit eases the collections process for both staff and healthcare consumers
Debt collections are often the last communication touch point a patient has, and health systems should ensure their business partner is representing the organization in the best possible manner. See how one company eases the collections process for staff and consumers.
Norton Healthcare and other health systems are making big moves to reduce health inequity
When Louisville police officers killed Breonna Taylor, a young Black woman not suspected of any crime, in her home in March 2020, the president and CEO of Norton Healthcare took it personally. “As an employer of 18,000 people and a very prominent organization in our community, we needed to be the ones to step up…
Norton Healthcare commits time, money to improving health equity
In June 2020, Norton Healthcare, the largest health system in Louisville, announced five imperatives to address health inequities, four of them being: Start a health equity institute Improve diversity in its leadership ranks Educate its staff to advocate for health policy issues Invest more money to address health needs in underserved areas The remaining item…
Hospitals have options for effectively managing complicated reimbursements
How can health systems and patients both win when it comes to payment? Read this article to learn how hospitals can maximize collections and get paid for provided services on top of how patients can identify source of payment that is not out of pocket.
How healthcare organizations are navigating the era of price transparency
In this roundtable, healthcare leaders from across the nation discuss how their health systems are navigating regulations around price transparency, common challenges and the effect on their organizations.
David Johnson: The end of traditional nonprofit healthcare business models?
What is going on with nonprofit health systems? I recently gave a keynote address to an investor forum that included CEOs from roughly a dozen nonprofit health systems. We dug into the structural and environmental challenges confronting their organizations. When queried, over half the CEOs admitted that their asset-heavy business models were not sustainable. Most…
How health systems can support underserved patients through in-home care
Finding a way to deliver high-touch care to vulnerable and underserved patients using the patient’s home as the primary point of care has become a strategic priority for providers. The strategic shift to a focus on in-home care for these populations stems from increasing pressure on health systems to lower the cost of care for populations they serve while solving for the challenges presented by social determinants of health.