How To | Consumerism

Consumer Educational Guides

How To | Consumerism

Consumer Educational Guides

Surprise out-of-network medical bills are a top concern of American consumers today. This guide helps consumers understand the questions they should ask to avoid receiving an unexpected medical bill. The guide was developed in collaboration with the American Hospital Association and America's Health Insurance Plans. The American Medical Association also provided input. 
Avoiding Surprises in Your Medical Bills
Avoiding Surprises in Your Medical Bills (Spanish)

HFMA has developed a guide to help consumers understand where to get answers to their questions about healthcare prices, compare prices among providers, and manage their out-of-pocket costs. Hospitals, physician practices, payers, and others are encouraged to share this resource with consumers. 
Understanding Healthcare Prices: A Consumer Guide
Understanding Healthcare Prices: A Consumer Guide (Spanish)

Post the two above guides on your organization's website and incorporate them in pre-procedure planning with patients. No permission is needed. Please notify our Healthcare Financial Practices team of your plans to post the guides so dissemination can be tracked.

Post this printable form on your website for consumers' use to help confirm that all their providers are in network. 

Advertisements

Related Articles | Consumerism

Blog | Consumerism

Analysis: Prospects dim for surprise bill legislation

Although a recent poll says 8 in 10 Americans support congressional action to stop surprise medical bills, prospects appear dim for legislation to pass.

Trend | Billings and Collection

2018 patient out-of-pocket costs increase 12%

A recent analysis found that about 59% of patients in 2018 had an average out-of-pocket expense between $501 and $1,000 during a healthcare visit. This was a dramatic increase from 39% in 2017.

Blog | Innovation and Disruption

Analysis: Why Walmart should be on your list of disrupters

A review of why Walmart should be on your list of disrupters.

Blog | Consumerism

Analysis: Groupon for healthcare services fills a void for consumer-focused pricing

It should be no surprise to U.S. healthcare providers that Groupons are available for healthcare services given the high cost of healthcare and lack of price transparency.