How To | Consumerism

Consumer Educational Guides

How To | Consumerism

Consumer Educational Guides

Surprise out-of-network medical bills are a top concern of American consumers today. This guide helps consumers understand the questions they should ask to avoid receiving an unexpected medical bill. The guide was developed in collaboration with the American Hospital Association and America's Health Insurance Plans. The American Medical Association also provided input. 
Avoiding Surprises in Your Medical Bills
Avoiding Surprises in Your Medical Bills (Spanish)

HFMA has developed a guide to help consumers understand where to get answers to their questions about healthcare prices, compare prices among providers, and manage their out-of-pocket costs. Hospitals, physician practices, payers, and others are encouraged to share this resource with consumers. 
Understanding Healthcare Prices: A Consumer Guide
Understanding Healthcare Prices: A Consumer Guide (Spanish)

Post the two above guides on your organization's website and incorporate them in pre-procedure planning with patients. No permission is needed. Please notify our Healthcare Financial Practices team of your plans to post the guides so dissemination can be tracked.

Post this printable form on your website for consumers' use to help confirm that all their providers are in network. 

Related Articles | Consumerism

Blog | Consumerism

Analysis: House Ways & Means Health Subcommittee advances its surprise-bill draft legislation

Although the House Energy and Commerce Health Subcommittee approved its surprise bill legislation last week, there are other factors at play in the coming weeks that could delay further action on it.

Blog | Patient Financial Communications

Analysis: Out-of-pocket costs increased faster than wages in 2018

The latest TransUnion Healthcare report shows a 12% increase in patient out-of-pocket costs while wages grew only 3%, proving the need for hospitals and health systems to engage patients in a discussion about their out-of-pocket responsibility.

Column | Transparency

Improving the patient financial experience starts with us

HFMA President and CEO Joe Fifer discusses new legislative proposals related to consumerism in the context of HFMA’s best practices.

Blog | Transparency

Executive orders on price transparency

HFMA’s Chad Mulvany provides insight on the Trump Administration’s June 24 executive order aimed at improving price and quality transparency.

Advertisements