Charge Capture

High-impact clinical revenue cycle key performance indicators

May 19, 2019 11:27 pm
  1. Average daily revenue
  2. Quality metrics
  3. Percentage of incorrect or missing gross charges / total gross charges
  4. Gross revenue in revenue capture work queues / average daily revenue
  5. Charge reconciliation compliance rate
  6. Acuity metrics (e.g., case mix index, capture rates of complications and comorbidities [CCs] and major CCs, and risk adjustment factor scores)
  7. Days to final bill
  8. Late charges as a percentage of total charges
  9. Cost to collect (by functional area)
  10. Initial denial rate and denial recovery rate
  11. Gross revenue yield

See related article: 3 key enablers to implementing a successful clinical revenue cycle operating model

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