New Program Seeks to Enhance Care of Elderly Patients
Two national organizations seek to spread the “Age-Friendly Health Systems” movement to 20 percent of all health systems by 2020.
3 Steps to a Purposeful, Positive, and Productive Work Culture
Leaders should place the same emphasis on valued behaviors as they do on performance results, then set about defining, aligning, and refining those behaviors.
Undoing Siloes to Improve the Patient Experience
A health system has improved the patient experience with a variety of new processes and protocols, including the introduction of a new patient access center and tutoring by physician coaches.
Hospitals, Health Plans Should Treat Information as a Prime Asset
Healthcare leaders should optimize information via a systematic framework of policies and procedures that are continually reinforced and updated so they become part of the culture.
The ‘Narrow Network’ Trap—and How to Avoid It
Establishing protocols for checking eligibility and benefits for every patient is one way that physician practices can avoid the traps posed by narrow networks. Insurance eligibility is getting even more complicated. Since the advent
Elements of an Effective Healthcare Venture Development Process
Health systems should employ a nine-step process when seeking to develop venture investments.
Healthcare Venture Investing Strategic Considerations
Among the strategic questions healthcare venture investors should consider when contemplating an investment are its focus, level of risk, and likely performance.
Additional Comments from Healthcare Venture Investing Survey Respondents
Leaders of healthcare systems share their organizations’ perspectives on venture investing.
Video: Predictive Analytics and the Revenue Cycle
Paul Bradley, chief data scientist for ZirMed, discusses how predictive analytics can be used to find lost revenue, improve the patient experience, and increase patient satisfaction.
Culture Still Eats Strategy for Breakfast
HFMA/Deloitte research reveals the importance of cultural alignment to successful hospital mergers.