How to use an enterprise approach in implementing AI in RCM
Revenue cycle transformation has long been framed as a matter of technological advances. But in the AI-fueled era, the differentiator is shifting from individual technologies to enterprise operating model redesign, according to leaders from Mayo Clinic and Jefferson Health. They described how their organizations are repositioning revenue cycle as a core component of care delivery,…
Reimagining the patient financial experience
Patients judge their healthcare experience long before they see a clinician. In an era of consumer-driven healthcare, transparency, affordability and ease of use are now as critical as clinical outcomes. Yet, while the care experience has evolved, the financial journey still lags behind. Hospitals that elevate the patient financial experience — making it as seamless,…