patient experience

Cost saving strategies, a more modern patient experience and more

Nick Hut discusses the Medicare OPPS Proposed Rule with Kathy Stull. Erika Grotto talks with Michael Driscoll of Fidelity Investments about cost saving strategies for employers and with Tracy Monson from Onbe about modernizing the patient financial experience.

By Erika Grotto July 13, 2026

You can’t build the hospital of the future on a billing model designed for the past

As AI increasingly becomes part of how patients navigate medical bills, health systems must redesign financial workflows with the same personalization and precision shaping modern care delivery, or risk widening both revenue and patient engagement challenges.

By Seth Cohen May 12, 2026

Revenue cycle as enterprise infrastructure: Building financial resilience in 2026

Healthcare finance leaders are confronting a new reality: Revenue cycle performance is no longer just an operational task — it’s a central driver of financial sustainability and organizational resilience. Rising payer complexity, increasing patient financial responsibility and the persistent pressure of workforce shortages are forcing a strategic reappraisal of how revenue operations are structured and…

By HFMA March 23, 2026

5 keys to enhancing automation, expanding capacity and improving efficiency to reduce costs

Healthcare organizations face unrelenting financial pressures, with rising costs and shrinking margins. Dealing with reimbursement challenges, they face an uphill battle to maintain a profitable revenue cycle. This leaves no room for inefficiency. There is a way out, but healthcare leaders must look beyond traditional methods to automation to expand capacity and improve operational efficiency. 

By HFMA April 3, 2025
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