Future-forward RCM: deterministic at the core, agentic at the edge
The future of revenue cycle management combines traditional automation for routine tasks with agentic AI to resolve complex reimbursement issues, escalating cases to human experts when judgment is needed.
The Hospital of the Future Part II: Technology drives a new era of healthcare
Technology is transforming healthcare by improving patient experiences, supporting clinical teams, and increasing efficiency through innovations such as AI, automation, and smart hospital rooms. However, healthcare leaders must make strategic investments that balance financial sustainability with long-term benefits, including better patient outcomes, reduced administrative burdens, and more personalized care.
AI must earn its place in healthcare operations by showing its value
Healthcare leaders should evaluate AI and automation investments based on measurable outcomes, organizational priorities, and their ability to improve revenue cycle performance and workflows.
The hospital of the future runs on connected intelligence
Healthcare’s future depends on connecting AI, people and workflows to reduce administrative burden, improve operational and financial performance, and give clinicians more time to focus on patient care.
Patients, ‘the fastest-growing payer,’ could also be the best-performing one
Purpose-built AI can simplify patient billing by clarifying financial responsibility, resolving payment issues and building trust, improving both the patient experience and provider reimbursement.
The autonomous mid-cycle keeps the patient story intact
AI-powered platforms can improve revenue cycle accuracy by connecting clinical documentation and coding across the patient journey, allowing healthcare professionals to focus on cases requiring human judgment.
CMS proposes faster Medicare coverage for breakthrough medical devices
Medicare coverage of some breakthrough medical devices would be accelerated under a Trump administration proposal released this month. CMS published an Aug. 11 notice of proposed processes that would include issuing an initial national coverage determination (NCD) simultaneously with FDA authorization of an eligible device and finalizing Medicare coverage within three months of authorization. As…
Prior authorization is draining revenue, which is why automation has become a strategic imperative
Prior authorizations have entered a different era. The process has become one of healthcare’s most expensive administrative bottlenecks, affecting far more than physician practices. Across hospitals and health systems, it slows patient access, adds labor-intensive work, increases denial risk, and puts pressure on reimbursement and cash flow. For organizations focused on growth, margin, and operational…
Intelligent, trustworthy operating model key to the hospital of the future
AI and automation are becoming foundational to healthcare operations, with leaders focused on building proactive, data-driven systems that improve revenue cycle performance, reduce friction and support better decision making.
How to protect revenue in a digital-first ecosystem
As hospitals become more digitally connected and AI-enabled, revenue cycle operations must shift from reactive problem-solving to proactive prevention by embedding data integrity, automation and revenue protection directly into care workflows.