HFMA and CareCredit conduct survey on consumer-centric strategies being used to drive patient-centric healthcare
Consumerism emerged as a top concern among healthcare executives in a survey conducted jointly by HFMA and CareCredit.
Healthcare finance professionals: Are you ready for the big wave of consumerism and transparency?
Healthcare organizations should avoid going into "protection mode" and actively respond to pressures from government, the private sector and patients to better serve patients while reducing costs of care.
Optum360 helps providers and payers work together to resolve revenue cycle problems
Optum360 illustrates how it is driving change across healthcare by empowering and engaging staff to be creative in solving payer and provider challenges and viewing the revenue cycle more holistically.
Quality is table stakes, but patient financial experience of care is key to future referrals
A high-quality patient financial experience of care is key to a steady stream of referrals.
Not like the others: House Ways and Means surprise bill legislation
Provider friendly House Ways and Means surprise bill draft legislation doesn't rely on a benchmark payment rate like competing versions.
Hard truths about the state of the healthcare industry
HFMA's president and CEO, Joseph Fifer, provides a straightforward assessment of likely changes to come in healthcare in the 2020s and what healthcare executives should do to to prepare.
HFMA conference in New Orleans focuses on achieving a consumer-centric revenue cycle
HFMA conference in New Orleans focuses on achieving a consumer-focused revenue cycle.
HFMA provides comments in support of its members on ‘tri-agency’ price transparency proposed rule
HFMA comments on and suggests improvements to a proposed rule issued by U.S. Departments of Health and Human Services, Labor and the Treasury requiring health plans to provide their members with out-of-pocket cost estimates.
HFMA CEO Joe Fifer’s call to action: It’s time for consumerism in healthcare
The healthcare finance veteran says "everyone has contributed to the current state of affairs and everyone has a role in improving it."
HFMA’s Revenue Cycle Conference in New Orleans focuses on consumerism
HFMA’s new Consumerism Maturity Model serves as the blueprint for this year’s Revenue Cycle Conference.