Market Transformation 2018: Strategic Priorities for Health Systems
Amid a major realignment of human and financial assets in health care, industry stakeholders should consider four major priorities as part of their strategic planning in 2018.
How Providence Health & Services Created Patient-Friendly Statements
Providence Health & Services redesigned its billing statements so they are easier to understand. The change aimed to improve patient satisfaction and reduce calls to the health systems’ customer service contact center.
Humana’s ‘Bold Goal’ to Tackle Social Determinants of Health
Andrew Renda, MD, explains how Humana’s Bold Goal strategy is striving to address the social determinants of health in seven communities by piloting and implementing targeted interventions.
4 Ways to Remain Competitive in the Healthcare Sector in 2018
Fresh thinking and deep analysis can help you fend off competition and be ready for opportunities.
MD Anderson Shares Positive Social Media Experiences
MD Anderson finds the use of social media to benefit not only the organization and its employees but also the community at large.
A Population Health ‘A-Ha’ Moment: Focusing Care Coordination on the Right Patients
Predictive data models can point to who will be hospitalized next year with accuracy that frequently surprises health practitioners.
Video: Participating in Bundled Payment Initiatives
Tamira Harris, PhD, MBA, MSN, business adviser for Change Healthcare, takes a look at how healthcare entities can get started with bundled payment initiatives, including care design and delivery.
Leading Change Effectively
Healthcare organizations implementing changes, whether driven by outside or inside influences, must consider how such change will impact employees and organizational culture.
High Discount Health Plans: Right for the Consumer, but What About PFS?
Organizations writing off more and more patient debt may want to explore new avenues for collaboration.
Benchmarks Are a Starting Point, Not the Goal
Nick Vennaro makes the case for a standardized benchmarking framework as a basis for improvement.