How to engage with patients where they are by balancing automation with the human touch
As provider organizations develop sophisticated automated systems, they should also make sure patients always have an opportunity to talk with a real person in the organization, because patients tend to be drawn to organizations where they feel a personal connection. Providers should address this patient need by having dedicated staff whose role is to personally engage with patients.
Healthcare AI experts discuss the need to improve data accessibility and validation
Healthcare organizations can improve the impact of AI applications by making proprietary data more widely available, according to insights shared during a workshop on using AI to advance health equity.
Financing digital transformation during COVID-19 and beyond
In this executive roundtable, a handful of revenue cycle and technology leaders review ROI, cybersecurity, employee engagement and more in healthcare finance.
Boldly promoting health equity is key to a better tomorrow
HFMA National Chair Tammie Jackson says healthcare finance professionals must take bold steps to address health disparities and social determinants of health.
Healthcare AI experts discuss the need to improve data accessibility and validation
Healthcare organizations can improve the impact of AI applications by making proprietary data more widely available, according to insights shared during a workshop on using AI to advance health equity.
HFMA President and CEO Joe Fifer: Why HFMA is requiring proof of COVID-19 vaccination to attend the 2021 Annual Conference
Here's why HFMA will require that everyone on-site at the Annual Conference in Minneapolis provide proof of COVID-19 vaccination.
How human capital analytics can help providers attract and keep top talent
Many healthcare workers have considered leaving the field after the COVID-19 pandemic. One company provides details on how to motivate the qualified employees with more than just compensation, benefits and rewards.
HFMA, Boise State launch innovative Master in Population and Health Systems Management degree
The Healthcare Financial Management Association and Boise State University are launching the Master’s in Population and Health Systems Management degree in August.
Healthcare News of Note: Brigham and Women’s home hospital program freed up 419 beds during early COVID-19 surge, study shows
Healthcare News of Note for healthcare finance professionals is a roundup of recent news articles: Hospital-at-home can be part of a pandemic playbook, most Americans believe nurses are underpaid, and healthcare is second to technology for DDoS attacks.
OIG report suggests Medicare pays too much to cover capital costs for new hospitals
A new federal report indicates CMS pays excessively to cover capital expenditures during the first two years of a hospital’s existence.