COVID-19: How healthcare leaders help their organizations be more consumer-oriented coming out of the crisis
In the wake of COVID-19, healthcare leaders should go beyond reconstruction to consider ways to permanently improve the patient experience.
To improve revenue cycle KPIs, Nebraska Medicine focuses on employee engagement
Nebraska Medicine improved the performance of its revenue cycle operation by emphasizing employee engagement.
TransUnion survey on consumerism: Healthcare consumers want to know the price of a service in advance
Healthcare organizations that have increased availability of price estimates and facilitate clear conversations about the account resolution process anecdotally report improvements in self-pay collections and patient satisfaction, says HFMA's Chad Mulvany.
Digital Annual Conference featured session will provide insight on applying behavioral economics to drive patient engagement
The field of behavioral economics offers key insights for healthcare stakeholders, including how to promote positive patient behaviors.
Nov. 11-15: HFMA’s Virtual Conference among next week’s healthcare finance events
HFMA’s Virtual Conference is among the major healthcare finance events taking place the week of Nov. 11.
Oct. 26-Nov. 1: Innovation meeting among national healthcare events
The HLTH conference in Las Vegas is pitched as the largest annual healthcare innovation conference in the nation.
The pandemic’s disruption of the healthcare industry creates opportunities for innovative organizations
HFMA's Chad Mulvany says the sheer scale of disruption from the pandemic to providers’ finances, purchasers’ pocketbooks and care delivery models should create opportunities for innovative organizations.
Gap between expenses and revenues narrows for community hospitals
Community hospital expenses moved closer to revenues between 2014 and 2018, according to the latest industry survey.
How a New Jersey health system’s integration effort helped leaders navigate the COVID-19 pandemic
A culture of collaboration put Virtua Health on the right track for rapid recovery when COVID-19 interrupted integration efforts.
How the COVID-19 pandemic and other factors are affecting credit ratings in the not-for-profit healthcare sector
At HFMA’s Digital Annual Conference, an analyst with Moody’s described the ratings agency’s approach to assessing the outlook for the not-for-profit healthcare industry and individual organizations amid the COVID-19 pandemic.