PHI Disclosure Management in the Business Office: Two Options for Greater Efficiency
Don Hardwick describes ways healthcare organizations can improve the process of releasing medical records to insurers.
BPCI Advanced Improves Care, Physician Alignment, and Revenue
A healthcare thought leader explains how hospitals can generate savings, improve clinical care, and foster physician alignment by participating in BPCI Advanced.
MD Anderson Shares Positive Social Media Experiences
MD Anderson finds the use of social media to benefit not only the organization and its employees but also the community at large.
Unintended Consequences: Patient Privacy in the Age of Social Media
Although a valuable tool for clinical treatment, patient education, and marketing, social media can easily violate hospital legal and ethical confidentiality standards. Seemingly innocent actions such as referring to patient cases or posting videos or photographs that include patient faces can be problematic.
Indiana Health Group Patients Turn to Online Registration Forms
New patients can access and submit referral and registration paperwork via a link on the IHG website. That information is then passed on electronically to the billing, preauthorization departments, and scheduling departments, saving patients and staff time.
Making the Business Case for Compliance in Healthcare Organizations
Rebekah Sharpe describes the pitfalls of noncompliance.
TCPA Lawsuits Are Exploding
The TCPA was never intended to prohibit or negatively affect legitimate business-related calls, but that has been the result of court decisions allowing class action lawsuits.
Are You Prepared for These Three Self-Pay Risks?
Hospitals face risks associated with three major statutes that impact revenue cycle processes: autodialer rules, debt collection, and charity care requirements.
CAQH CORE Compliance: The “Voluntary Mandate” That Isn’t
To comply with HIPAA’s mandate regarding security of information transferred electronically, many organizations have adopted solutions that are not compatible with those of other organizations, making the transfer process cumbersome.
Consequences of PCI Noncompliance
Healthcare finance leaders should understand that the consequences of noncompliance with the PCI standards for security of credit card information can be severe.