Patient Financial Communications

A closer look at the new surprise billing regulations: The impact on balance billing

New regulations on surprise billing will affect hospital billing processes starting in 2022.

Nick Hut July 9, 2021

How to ensure a positive patient financial experience

Creating the ideal patient billing experience not only improves revenue cycle performance, but also boosts patient satisfaction and quality scores.

HFMA July 7, 2021

Government agencies issue the first set of regulations restricting surprise billing

In a development that many healthcare stakeholders have awaited for months, four federal agencies on Thursday, July 1 released new regulations prohibiting surprise billing in many scenarios.

Nick Hut July 2, 2021

USA Senior Care Network provides hospitals with incremental patient volume and increased revenue

One company’s senior director explains how hospitals or health systems can grow their market share without risk of bad debt when joining this company’s network.

HFMA June 2, 2021

Healthcare News of Note: Hospitals ignoring federal price transparency rules get warning letters from CMS

Healthcare News of Note for healthcare finance professionals is a roundup of recent news articles: CMS letters warn hospitals to abide by price transparency rules, fewer mental health services are available during the pandemic and the number of private-practice physicians undergoes a historic shift.

HFMA May 14, 2021

Healthcare News of Note: Healthcare entities are mandating COVID-19 vaccines for staff

Healthcare News of Note for healthcare finance professionals is a roundup of recent news articles, including mandated vaccines for healthcare workers, a delay to Medicare payment cuts and the higher costs of ED visits that involve surprise medical bills.

Deborah Filipek April 16, 2021

How providers should prepare for No Surprises deadlines

Nick Hut talks with John Friedel from Abeo about the No Surprises Act and what providers should be doing now to prepare.

Erika Grotto April 9, 2021

How revenue cycle teams can maintain effective patient financial services in a distanced world

Amid the challenging times of COVD-19, it is critical for revenue cycle leaders to educate themselves about best practices either created or refined during the pandemic to effectively promote patient financial engagement in today’s world of social distancing.

Craig Webster March 29, 2021

3 questions with Katie Gilfillan: Why it’s time for the healthcare industry to address cost effectiveness of health

HFMA’s director of professional practice and clinical relationships discusses the importance of the Association’s Cost Effectiveness of Health event.

Deborah Filipek March 29, 2021

An organization’s consumer strategy must change with the times

Telemedicine and teleworking are up, employment is down, and healthcare leaders are working to balance it all.

Erika Grotto March 1, 2021
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