Denials Management

Safety Net System Achieves $130M in Fiscal Improvements in 4 Years

Denials management and “keepage” strategies—keeping services within the health system—helped Maricopa Integrated Health Services improve its margins even in the face of a challenging payer mix.

By Laura Ramos Hegwer August 13, 2018

Ask the Experts: Denials Management Statistics

What metrics do CFOs consider important to support decision-making with respect to their denials management programs and health plan contracting?

By HFMA July 18, 2018

Your To-Do List When Health Plan Contracts Change

Six steps can help revenue cycle leaders manage health plan changes effectively.

By Lola Butcher July 12, 2018

Exemptions to Anthem’s ED Policy

Anthem will not deny an ED claim based on the prudent layperson standard if certain conditions apply.

By HFMA July 12, 2018

Ask the Experts: Physician Practice System Implementation

Is there a template for a new physician practice management system implementation plan geared towards denial management and collection modules?

By HFMA July 12, 2018

Moffitt Cancer Center Reduces Certain Denials by Half

By documenting proof of authorization, Moffit Cancer Center has streamlined its denials appeals process, allowing staff to appeal up to 25 claims per day versus 8 per day previously. 

By Joanna Weiss June 12, 2018

Improving Revenue Cycle Performance by Following Changes in Care Plan

A Maryland-based health system implemented a new tool and processes to decrease denials by following up on deviations from patients’ plans of care.

By Sheila Kuenzle May 30, 2018

PHI Disclosure Management in the Business Office: Two Options for Greater Efficiency

Don Hardwick describes ways healthcare organizations can improve the process of releasing medical records to insurers.

By Don Hardwick May 9, 2018

How Geisinger Maintains Strong Revenue Cycle Performance During M&As

Geisinger Health System leaders have been able to return to previous revenue cycle performance levels within 90 days or less during their integrations. Their strong performance continues today as demonstrated by the health system’s award-winning revenue cycle department.

By Laura Ramos Hegwer April 10, 2018

Ask the Experts: Denial Contract Language

What contract language would you recommend to assist with denial prevention?

By HFMA April 6, 2018
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