Improving Patient Acquisition and Retention With Digital Care Coordination
By improving the patient experience from the first communication with a provider to post-discharge care, a healthcare organization can help attract and retain more patients.
Ask the Experts: Behavioral Health Billing
We want to offer an intensive outpatient program (IOP) that provides group psychotherapy to patients who require a higher intensity of treatment than our outpatient setting provides. We need a thorough understanding of the billing process for the state of
Repeal of the Individual Mandate Means More Uncompensated Care
The individual mandate has driven an increase in the number of insured patients, and without it, hospitals are likely to face more uninsured patients and more patients with high co-pays and deductibles.
Azar Pledges ‘Ending’ Surprise Medical Bills
Feb. 4—The lead federal healthcare official pledged Monday to stop surprise medical bills—one of the few healthcare issues garnering bipartisan support in Congress.
Small Percentage of Uninsured Patients Generate Most of Hospitals’ Self-Pay Payments
Focusing on accounts that are most likely to be paid in full and identifying billable insurance can help hospitals tackle self-pay challenges.
Bridging the Gap: The Role of the Physician Advisor in Revenue Cycle Operations
Hospitals are deploying physician advisors to bolster the revenue cycle in a variety of areas, including clinical documentation, denials prevention, utilization review, and value analysis.
Hospitals Look to Move Beyond Charge-Listing Requirement
Feb. 1—Publicity has surged around the new federal requirement for hospitals to post charges online. But some hospitals have managed to exceed that mandate in ways that provide more effective price transparency.
Uninsured Rate Highest Since 2014: Survey
Jan. 23—The uninsured rate rose in fourth quarter of 2018 to its highest level since the first year of the coverage expansion provided by the Affordable Care Act (ACA), according to a Gallup survey.
Valuing Patients as Consumers
February marks National Wise Health Care Consumer Month. HFMA President and CEO Joe Fifer encourages healthcare finance leaders to reflect on what their organizations are doing to help patients and community members feel valued as consumers.
Missing, Lagging Charges Lead Provider Revenue Concerns
Jan. 18—Provider organizations’ leading challenges in the revenue cycle are missing and lagging charges, according to a new survey.