Change Healthcare-Harris Poll study: Every step in the process is a chore for healthcare consumers
Consumers struggle with finding, accessing and paying for healthcare, according to a study presented at HFMA's Digital Annual Conference.
Why healthcare organizations should adopt a transformational mindset coming out of COVID-19
As the healthcare industry starts to look beyond the COVID-19 pandemic, leaders should consider how they can go beyond recovery to transform their operations.
How smaller organizations use patient experience best practices to improve competitive edge
From pre-service and onsite financial counseling to the business office, revenue cycle has become the brand ambassador for hospitals and health systems.
COVID-19: How healthcare leaders help their organizations be more consumer-oriented coming out of the crisis
In the wake of COVID-19, healthcare leaders should go beyond reconstruction to consider ways to permanently improve the patient experience.
June 10-14: See what events are coming in healthcare
Highlights include an HFMA webinar on improving collections and reducing bad debt, conference calls by the Centers for Medicare & Medicaid Services and a Senate hearing on vertical consolidation in the healthcare industry.
July 28-Aug. 2: See what events are coming in healthcare
Stay ahead of healthcare news and developments with this listing of hearings, conferences, webinars, public forums and deadlines for the week of July 28.
How a hospital used expansive patient questioning to improve their experience
How a hospital used patient surveys to change and then monitor approaches to improve their financial experience.
Transparency push will continue, won’t increase prices, Verma tells HFMA audience
CMS Administrator Seema Verma said the Trump administration will continue with price transparency initiatives, and she believes they will not increase healthcare prices.
How one provider organization uses data reporting and analytics to transform healthcare operations
As part of HFMA’s Digital Annual Conference, leaders with Privia Health explained how they have applied a multistage process to optimize their data-reporting procedures and analytics platform.
The pandemic’s disruption of the healthcare industry creates opportunities for innovative organizations
HFMA's Chad Mulvany says the sheer scale of disruption from the pandemic to providers’ finances, purchasers’ pocketbooks and care delivery models should create opportunities for innovative organizations.