Patient Financial Communications

Big delays could be in store for early No Surprises Act arbitration cases

The portal for payment arbitration cases taking place under the No Surprises Act is open for business but could be facing a backlog of cases.

Nick Hut May 9, 2022

News Briefs: Biden administration will apply closer scrutiny to healthcare billing practices

A monthly roundup of top news for healthcare finance professionals.

Nick Hut April 27, 2022

Cost Effectiveness of Health Report, April 2022

The April 2022 edition of HFMA’s Cost Effectiveness of Health Report includes a preview the May issue of hfm, which focuses on telehealth, a key tool for promoting value-based care CEoH. Another article explores ways to promote health equity in revenue cycle processes, and a case study describes how one health system embarked on an initiative to achieve greater diversity among its revenue cycle staff.

HFMA April 26, 2022

3 ways the patient financial experience can improve health equity

COVID-19 shined a bright light on disparities in access to care and health outcomes that existed in the U.S. healthcare system long before the pandemic, but far from improving the situation, it has exacerbated those disparities. Now, health system revenue cycle departments have an opportunity to be part of the solution.

Mark Spinner April 25, 2022

It’s Patient Experience Week: Check out HFMA resources on improving the patient financial experience

The financial experience is an important yet often underappreciated part of the overall patient experience. During Patient Experience Week, there are many simple ways for a healthcare organization to celebrate its revenue cycle team’s accomplishments.

HFMA April 22, 2022

Staff, patients, benchmarks have the attention of rev cycle leaders

5 takeaways from HFMA’s Revenue Cycle Conference

Paul Barr, MS, MBA April 5, 2022

Providers implement automation and explore staffing options to streamline revenue cycle

In this roundtable, finance leaders discuss tactics they’ve used to implement automated tools and extend their workforce to reduce waste in their revenue cycle processes, aiming to improve patient experience and control costs.

HFMA March 24, 2022

How LifePoint Health revamped its revenue cycle

Executives for the non-urban focused health system wanted to get all of its hospitals using a single revenue cycle management approach.

Jason Ross, MBA March 17, 2022

Revenue Cycle Insights: March 2022

Workforce shortages are affecting revenue cycle functions, and you can learn how executives from Spectrum Health and Stanford Health Care are limiting the damage in the lead story of March's Revenue Cycle Insights.

Paul Barr, MS, MBA March 11, 2022

Understanding the Healthcare Revenue Cycle Process

Revenue cycle management is the process used by healthcare systems to track the revenue from patients, from their initial appointment or encounter with the healthcare system to their final payment of balance. The most effective revenue cycle teams focus on price transparency, supporting equitable access to care, financial conversations with patients, documentation of care received, claim processing, and medical account resolution.

Jeni Williams March 9, 2022
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