Self Payment Collection

Case Study: Dartmouth Health Achieves 101.6% of Cash Collection Goal Over 8-Year Partnership

Monthly reconciliation within the large healthcare system had become unpleasantly burdensome. With over 250 systems and practices, the healthcare company needed a platform that would support growth, manage multiple payments types and reconcile to more than one bank, while maintaining a single source of truth for audit and compliance. This case study presents challenges Dartmouth…

HFMA May 22, 2023

5 issues that are keeping healthcare compliance professionals up at night

Rarely has the compliance landscape been more muddled or presented more of a challenge for healthcare organizations. “I’ve been a compliance officer for about 20 years now, and I’ve been in healthcare forever,” said Kirsten Wild, RN, a nurse by background who now owns a healthcare compliance consultancy. “But the volume and the pace of…

Nick Hut April 28, 2023

Monument Health revamps its revenue cycle leadership structure for the benefit of patients and the organization

Looking to break through the cultural silos that can hamper operations at hospitals and health systems, Monument Health has engineered a new brand of clinical-finance collaboration. Headquartered in Rapid City, South Dakota, the community-based health system established a dyad leadership structure in which a clinical leader has joint oversight of the revenue cycle. It’s a…

Nick Hut February 28, 2023

Creating a sustainable healthcare workforce demands innovative solutions

Five healthcare leaders share insight on how their forward-thinking healthcare organizations approach staffing challenges facing the industry.

HFMA February 28, 2023

No Surprises Act regulations remain a moving target for compliance

Amid all the rules stemming from the No Surprises Act, a looming mandate for providers to send cost estimates to health plans looks like the biggest stress inducer.

Nick Hut October 18, 2022

How to protect your revenue cycle on the road to price transparency compliance

While the CMS hospital price transparency rule has been in place for more than a year now, the vast majority of hospitals are still noncompliant.

HFMA October 4, 2022

How Mercyhealth applied automation to fine-tune revenue cycle management

Mercyhealth, a health system based in Rockford, Illinois, was prompted by the COVID-19 pandemic to transform its revenue management processes and pivot to an automated approach that would enable leadership to track effectiveness of staff working at home.

Kimberly Scaccia, CRCR August 31, 2022

HFMA’s virtual revenue cycle and price transparency series focuses on helping health systems re-engage consumers and improve financial performance

Beginning March 1, healthcare finance professionals can participate in several educational sessions and peer-to-peer discussions by enrolling in HFMA's virtual revenue cycle and price transparency workshop.

Deborah Filipek August 26, 2022

Healthcare News of Note: Long COVID may affect a minimum of 10 million working-age adults

Healthcare News of Note for healthcare finance professionals is a roundup of recent news articles: Long COVID could impact healthcare coverage for many, the national uninsured rate reaches an all-time low, and more nurses are planning on leaving the profession.

Deborah Filipek August 23, 2022

Tentative deal to provide pandemic funding won’t replenish the COVID-19 Uninsured Program

A bipartisan Senate bill would pay for additional vaccines and therapeutics but wouldn’t restore funding to a program that reimburses providers for furnishing COVID-19-related services to the uninsured.

Nick Hut April 27, 2022
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