Staff Development

Healthcare finance leaders share innovative approaches to pandemic challenges

In this Roundtable, several senior financial leaders discuss how their organizations are handling new and persistent problems and what role technology plays in solving staffing issues.

HFMA April 29, 2022

It’s Patient Experience Week: Check out HFMA resources on improving the patient financial experience

The financial experience is an important yet often underappreciated part of the overall patient experience. During Patient Experience Week, there are many simple ways for a healthcare organization to celebrate its revenue cycle team’s accomplishments.

HFMA April 22, 2022

Spectrum Health leaders create diversity council for CFO-led functions

The new program helps boost CFO division diversity by 4 percentage points in a year and a half.

Amy Assenmacher, FHFMA, CHFP March 31, 2022

Chapter’s essential spreadsheet skills training goes regional

HFMA’s Hudson Valley Chapter has been providing members with Excel training for more than 20 years. The program was so popular, it’s now offered regionwide.

Crystal Milazzo March 26, 2022

Jill Geisler: Empathetic leadership: What it is and why it’s important for healthcare finance leaders

Jill Geisler explains empathetic leadership and its importance for healthcare leaders. She shares ways to cultivate empathy and highlights its potential downside.

Jill Geisler March 10, 2022

Ken Perez: Healthcare assailed by a labor crisis, with pharmacy technicians particularly affected

The healthcare sector lost more than half a million workers from February 2020 to September 2021, contributing to labor shortages in the sector. An often-overlooked yet important element in this trend is the acute shortage among pharmacy technicians, who play a vital role in the delivery of pharmacy services.

Ken Perez March 1, 2022

The pandemic isn’t the only reason for deferred care: Many transgender adults regularly forego care due to discrimination in healthcare settings

People defer care for many reasons. HFMA Chair Tammie Jackson shares how to make patients feel welcome and promote health equity, focusing on transgender adults.

Tammie L. Jackson, FHFMA, MHA, CHFP February 26, 2022

Congress passes legislation to support programs designed to bolster mental health among healthcare professionals

Hospitals will be among the potential recipients of federal grants for establishing programs that support the mental health and well-being of healthcare professionals.

Nick Hut February 18, 2022

Jill Geisler: Do you have what it takes to be a first-class mentor?

Jill Geisler discusses the mentor-mentee relationship and shares eight questions leaders should ask themselves before entering into a such an arrangement.

Jill Geisler February 11, 2022

HFMA’s new Premium Facilitated Learning courses combine self-directed study with facilitator feedback and time for peer problem solving

Learn more about HFMA’s Premium Facilitated Learning — a new line of courses — that combine self-directed study with expert facilitation in this Q&A with HFMA’s Sue Spear, director of Digital Learning and Todd Nelson, director of Partner Relationships.

Stephani Johnston January 11, 2022
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