Summer 2020

Cover Story

Article | Leadership

COVID-19 poses huge challenges but also presents opportunities

The strategies hospitals and health systems had in place well before the COVID-19 crisis in many instances helped them weather the pandemic. Their stories offer valuable insights for other providers.

Article | Leadership

Healthcare finance leaders share their responses to the COVID-19 crisis

Healthcare finance executive across the nation shared a wide variety of perspectives and experiences regarding the impact of the COVID-19 pandemic on their organizations and on themselves as leaders.


Blog | Coronavirus

Top long-range challenges for healthcare organizations in the aftermath of COVID-19

Guidehouse's David Burik anticipates much variation in how well organizations weather COVID-19 and reviews types of long-range challenges providers may face in the pandemic's aftermath.

How To | Practice Improvement

5 high-leverage areas for improving medical group financial performance

By examining five high-leverage areas within medical group operations, health systems can identify improvement opportunities.

How To | Telemedicine

How to leverage the telemedicine surge to create a profitable telehealth model

Healthcare finance leaders can help their organizations establish profitable telehealth programs following the COVID-19 pandemic by focusing now on the economic and operational drivers that will determine the success or failure of such programs.

How To | Cost Effectiveness of Health

Beyond COVID-19: A guide to economic recovery for health system CFOs

As healthcare CFOs prepare fro the aftermath iof the COVID-19 pandemic, they should adopt a new mindset for addressing strategies around human capital, revenue recovery, cost reduction and capital investment.

Case Study | Cost Effectiveness of Health

Optimal use of APPs can enhance a health system’s post-COVID-19 financial recovery

A strategy by Excela Health in Pennsylvania focused on integrating and optimizing its the advanced practice provider workforce can serve as a road map for how best to pursue such an undertaking.


Column | Leadership

Calling all HFMA members: 'Lift Every Voice and Sing'

The song "Lift Every Voice and Sing," known as the Black national anthem, has a message that continues to have relevance to the nation in this time of struggle, both against the COVID-19 pandemic and against the racial injustice that continues to plague our society.

Column | Coronavirus

COVID-19 continues to play havoc with hospital financials

The U.S. hospitals face two significant pressures through the end of 2020: continuing spikes in COVID-19 admissions and, if the economic rebound falters, a rise in the numbers of patients who are uninsured or insurebd ny public insurance.

Column | Productivity and Process Improvement

The office of the future: What leaders must consider as they design post-pandemic workplaces

Leaders face the challenge of establishing a safe and productive office environment as healthcare administrative offices ramp back up following the peak of the COVID-19 pandemic.

Column | Coronavirus

Physician Viewpoint: What we should learn from the Coronavirus experience

The COVID-19 crisis has presented healthcare leaders with a broad opportunity for self-reflection that ultimately could lead to positive change accross our nation's healthcare system.

Column | Consumerism

Patient financial experience: What we’ve learned from COVID-19

HFMA President and CEO Joe Fifer discusses patient financial experience lessons learned from dealing with COVID-19.


Article | Leadership

How HFMA is pivoting to serve its members in a changed world

Investments in its new membership model and digital platform have enabled HFMA to its provide members with easy access to critical COVID-19 material, education and certifications as well as with free admission to the Association's Digital Annual Conference 2020.

Article | Leadership Skills Development

Best Article Award winners in HFMA’s hfm magazine for 2019-2020 represent outstanding editorial achievement

HFMA recognizes the top three winners and top three runners-up of its Helen Yerger/L. Vann Seawell Best Article Award for outstanding editorial achievement in hfm magazine in fiscal year 2019-2020.

Column | Staff Development

HFMA's Chapters share their virtual webinars, happy hours and networking events during COVID-19

A handful of HFMA Chapters share how they spent their time connecting with one another virtually during spring and summer with the stay-at-home mandate due to the COVID-19 pandemic.

News | Healthcare Business Trends

News briefs: Trends in hospital volumes and margins, and other forces shaping healthcare finance

Read about the key factors that shaped healthcare finance policy and practice June and July 2020.

Column | Leadership

Honoring the memory of HFMA members: Punches, Phillips, Burchfield and Kazahaya

In this summer edition of the People column, we remember the lives of four HFMA members who died (all unrelated to COVID-19).


Article | Medicare Cost Report

Create more accurate cost reports faster with Easy Work Papers by BESLER

A healthcare technology company talks about how its Easy Work Papers solution improves cost report accuracy and consistency, helping hospitals receive optimal revenue while maintaining compliance.

Business Profile | Revenue Cycle Technology

Alpha Health: Using machine learning to create fully autonomous revenue cycle operations

A revenue cycle technology company talks about how machine learning and other modern automation techniques can help healthcare organizations increase revenue, boost productivity and be more agile in the face of unexpected business volatility.

Article | Payment Trends

Rethinking patient payments and providing a consumer-friendly experience

An innovative healthcare technology company talks about how its technology-fueled billing and payment platform enables a compassionate patient financial experience while efficiently driving revenue into a healthcare organization.

Research & Reports | Innovation and Disruption

Hospitals forecast declining revenues, lower procedure volumes and greater telehealth adoption due to COVID-19

Important learnings from a May 2020 HFMA-conducted survey about the COVID-19 crisis and some of the trends healthcare organizations are seeing.