Column | Staff Development

HFMA’s online Community continues to grow and evolve

Column | Staff Development

HFMA’s online Community continues to grow and evolve


Members’ prompt and generous responses to questions speak to the true sense of community among our member healthcare finance professionals.

We had just completed a massive upgrade to HFMA’s online Community platform right as COVID-19 was working its way into the U.S. We were gaining steady growth with members joining groups and posting discussions, but the pandemic served as an accelerator as members had lots to discuss and figure out.

Today, while many posts still center on COVID-19, members are also posting questions about price transparency, billing productivity benchmarks, calculation of contractual adjustments, cost reporting, various billing/coding issues and referrals for services.

I’m inspired daily by the varied topics of our member-driven discussions, and by the speed and generosity at which fellow members are replying with detailed knowledge. If you haven’t joined the Community, you’ve missed the following highlights in the last couple of months.

September’s Community Callout. We work hard in our professions, but with summer travel limitations, we all had the chance to handle some projects around the house. So, we launched a contest looking for the best home improvement projects and gave away some gift cards to our favorites. Head over to our Open Forum to see the latest Community Callout.

HFMA Digital Annual Conference materials. We posted all the session materials in the HFMA Annual Conference group’s library. It’s very gratifying to see how many members have joined this group and accessed these files since summer.

The new Price Transparency Forum. Given the importance of price transparency, we just launched a new Price Transparency Forum where participants can share insights, ideas and information. And for the record, this is the fastest-growing forum we’ve launched to date.

HFMA has always had a strong community of members who are the backbone of our organization, and our online Community is an extension of that. I hope you will take advantage of this member benefit to connect with peers and industry experts. Please join the Open Forum and introduce yourself. If you have a burning question or are facing new challenges within your organization, or have the know-how to help others, you have 24/7 access to the Community. 

Top Q3 discussions 

  • Payment and Reimbursement Forum: Recoupment of funds from Medicare accelerated and advanced payment programs
  • Revenue Cycle Forum: Preparing for CMS 2021 Evaluation and Management (E/M) office or other outpatient proposed rule
  • HFMA Certifications Forum: CRCR versus CHFP certifications

 

About the Author

Melanie Binder

is community manager, HFMA, Westchester, Ill.

Sign up for a free guest account and get access to five free articles every month.

Advertisements

Related Articles | Staff Development

How To | Cost Effectiveness of Health

Recruitment and retention strategies can help mitigate impacts of the Great Resignation

To maintain a high-quality workforce, hospitals and health systems must take deliberate steps to address common pitfalls in the recruiting process and to adopt proven strategies for enhancing retention.

Trend | Labor Cost Management

The COVID-19-induced surge in healthcare labor costs is testing hospitals and health systems

Struggles with the pandemic’s financial impact on the healthcare workforce leave few alternatives besides innovation, say industry experts and leaders on the front lines.

Column | Leadership

Relief meets reality: The healthcare workforce is still reeling from COVID-19’s impact

HFMA President and CEO Joe Fifer reflects on another challenging year for healthcare.

How To | Cost Effectiveness of Health

How to address the looming healthcare employment crisis

Healthcare organizations can best prepare for an anticipated labor shortage and other workforce challenges by adopting a holistic and proactive approach to human capital management as a discipline, with the goal of promoting greater employee engagement and satisfaction.