Revenue Cycle Strategist: December 2018/January 2019 Issue
December 4, 2018
9:07 am
Sponsored by Parallon
Subscribers to Revenue Cycle Strategist may access the individual articles below.
Innovation
Artificial Intelligence Offers Revenue Cycle Opportunities
An interview with Eldon Richards by Karen Wagner
Artificial intelligence streamlines interactions with patients and payers. Examples include real-time out-of-pocket patient estimates, and, to reduce denials, analysis of health plan documentation before claims are submitted.
Process Improvement
Using Lean Six Sigma to Improve Healthcare Business Processes
By Bruce Lancaster
One health system improved its billing accuracy rate from 72 percent to 90 percent by using Lean concepts, Kaizen, and Gemba walks.
Payment and Reimbrusement
Your To-Do List When Health Plan Contracts Change
By Lola Butcher
Six steps can help revenue cycle leaders manage health plan changes effectively.
Coding Q&A
Taking the Next Step with HCCs
By Cathy Brownfield
What is a logical next step to advance our hierarchical condition category (HCC) codes program from Medicare Advantage plans to commercial health plans?
Figure at a Glance
Cost Estimates Encourage Timely Payment, Loyalty
By Dustin Hamilton
Providing cost estimates facilitates financial transparency and encourages timely payment. As an added benefit, nearly 70 percent of patients say if they received a cost estimate, they’d be more likely to recommend the organization to a friend.
