How to manage talented but ‘high-maintenance’ employees
Some performance management situations are straightforward: They typically are about keeping good people engaged or having tough conversations with underperformers. But then there are those talented, high-performing staff members who can be, shall we say, challenging. I call them “high-maintenance-but-worth-it” employees. Overall, they make positive contributions, but they have habits you’d like them to overcome.…
Healthcare change calls for ashift in perspective
There is no shortage of uncertainty in healthcare right now. Regulatory and reimbursement changes are creating new questions for health systems, AI is advancing rapidly and supply chain and other economic concerns add another layer of complexity. Amid all this uncertainty, healthcare finance leaders must keep setting strategy, often without knowing what the environment may…
How healthcare CFOs can best communicate financial results to boards
Every healthcare CFO may eventually find themselves in the position of having to relay disappointing or surprising financial results to the CEO, board of directors, finance committee and others. While the numbers may tell the story, in healthcare, the reasons behind them are rarely simple. And because many board members built their careers outside healthcare,…
Healthcare innovators run the gauntlet at HFMA’s Western Region Symposium
When a general session fell through during the planning process for the HFMA Western Region Symposium in Las Vegas in January, a Shark Tank-inspired event not only filled the empty slot but also ended up drawing a standing-room-only crowd of nearly 1,000 attendees. Three lesser-known healthcare innovation companies, with solutions that had the potential to…
Q2 Honor Roll: HFMA certifications were earned by 5,715 members
HFMA offers 11 certifications for members to validate their expertise and demonstrate their commitment to the profession. The certifications are as follows: Certified Healthcare Financial Professional (CHFP), Certified Revenue Cycle Representative (CRCR), Certified Revenue Cycle Representative (CRCR) – GCC, Certified Specialist Accounting and Finance (CSAF), Certified Specialist Business Intelligence (CSBI), Certified Specialist Physician Practice Management…
How Meta’s landmark settlement could affect workplace culture around technology
Meta recently settled for $17.1 billion in a landmark multistate case alleging the company exploited children by creating addictive technology and denying research that showed it was addictive. The case is being compared to judgments against Big Tobacco in the 1990s, with potential far-reaching effects beyond how children experience technology. In this episode, Ehsan Etezad,…
HFMA learning center gets an upgrade
Major upgrades to HFMA’s learning management system (LMS) and course content would be noticeable to members who recently visited the Association’s learning center or earned one of its 11 certifications. The website is now easier to navigate and helps members find resources and track progress. Content has been updated to be more engaging. “As part…
Leading without authority, with Dave Sanderson
Dave Sanderson, CEO of Resilience Partners Group, became a leader the day a routine flight he was on made history as the “Miracle on the Hudson.” Now, Sanderson, who spent much of his career in healthcare, coaches people on how they can choose leadership, even when they’re not in charge. Also in this episode, Nick…
Honor Roll: HFMA certifications were awarded to 3,800 members in Q1 2026
HFMA offers 11 certifications for members to validate their expertise and demonstrate their commitment to the profession. The certifications are as follows: Certified Healthcare Financial Professional (CHFP), Certified Revenue Cycle Representative (CRCR), Certified Revenue Cycle Representative (CRCR) – GCC, Certified Specialist Accounting and Finance (CSAF), Certified Specialist Business Intelligence (CSBI), Certified Specialist Physician Practice Management…
Jill Geisler: How to be an organized leader —and avoid wasting your team’s time
Highly regarded leaders are often described in near-heroic terms: visionary, courageous, brilliant, charismatic. Let me add one attribute that’s far less sexy but nonetheless important: organized. Leaders who have a handle on their priorities, their schedule and their plans make life easier for those around them. They require less administrative maintenance and staff accommodation. They…