HFMA
About the Author
HFMA
Latest Work
Breaking the ‘Wicked’ Healthcare Barriers
Proceedings from the 2008 Revenue Cycle Conference Keynote Session One of the great frustrations of PATIENT FRIENDLY BILLING® is that we know what a great patient experience looks like, and we know that it's better not just for the patients.
Case Studies in Customer Service
Hospitals with the highest regard for revenue cycle customer service are driving increased patient satisfaction and improved revenue. Learn key strategies for revenue cycle customer service excellence.
Pursuing Bundled Payments: Lessons from the ACE Demonstration
Participants in the CMS ACE demonstration share strategies and tactics for participating in bundled payment initiatives.
Revenue Cycle Forum Tools
Real-life spreadsheets, policies, and other resources that you can download and start using—today!
Ask the Experts Answer: Admit Date or Discharge Date
Q When a patient presents in the ER shortly before midnight and the patient is subsequently seen by the ER MD after midnight, what is the correct date of service for this visit? The admit date or the discharge date?
Revenue Cycle Forum Ask the Experts Answers
Revenue cycle experts answer questions submitted by Forum members.
Revenue Cycle Forum Articles
An archive of Revenue Cycle Forum articles, featuring our latest content and past articles categorized by topic.
Payment & Reimbursement Forum Tools
A collection of spreadsheets, policies, and other resources
Payment & Reimbursement Forum Ask the Experts Answers
An archive of Payment and Reimbursement Forum Ask the Experts Q&As
Payment & Reimbursement Forum Articles
An archive of Payment & Reimbursement Forum's articles, featuring our latest content and past articles categorized by topic.