HFMA

A list of patient access productivity standards for revenue cycle leaders.

States--not CMS--have regulations in place related to timely patient notification of the availability of financial assistance/charity, as well as a statement that includes a summary of charges.

Advice for revenue cycle leaders on HFMA and online resources for determining patient price estimation.

Advice for revenue cycle leaders on approaches for estimating patient responsibility.

Advice for revenue cycle leaders on how they should establish standards for call center activities based on their specific processes.

Brian Vander Mey compiled input from his peers and his own research into a flowchart that documents revenue cycle processes-for providers and payers-from beginning to end.

 Q Are commercial payers paying for additional charges billed by hospitals for robotic surgery? At least one payer that pays on a % of charges basis is not paying the charges for the robotic surgery, additional OR time, etc. and

Q We are beginning to develop a Payer Report Card and instead of "creating the wheel" do you have a report card that you have already developed that you would be willing to share with us? A Similar to your

Q I have a question that I am hoping you can answer. What is medical cost trends for the private sector in 2010? I know that the Costs were expected to grow 9.6% in 2009 compared with 9.9% in 2008.

 Q Our FI is currently disallowing our Medicare bad debts which we claimed and wrote off in accordance with our charity care policy. We believe our Medicare deductible copay amounts that we did not collect because the patient was indigent