Author: Jeni Williams

Vanderbilt Health harnesses data to improve revenue cycle management

Close to half of healthcare finance professionals say in a survey that their organizations are experiencing a severe shortage of revenue cycle management (RCM) talent — and many are exploring automation as a way to keep RCM operations working properly. It’s a move that Vanderbilt Health in Nashville, Tennessee, made just prior to the pandemic — and…

Jeni Williams December 13, 2022

Vanderbilt Health harnesses data to improve revenue cycle management

Close to half of healthcare finance professionals say in a survey that their organizations are experiencing a severe shortage of revenue cycle management (RCM) talent — and many are exploring automation as a way to keep RCM operations working properly. It’s a move that Vanderbilt Health in Nashville, Tennessee, made just prior to the pandemic — and…

Jeni Williams November 18, 2022

Prioritization helps drive success in healthcare

A survey found that the most successful healthcare organizations are those that embrace consumerism and proactively seek ways to better meet patient needs.

Jeni Williams August 26, 2022

Igniting the spark for healthcare transformation

Wildfires in the nation’s healthcare system, from misaligned incentives to disparities in health outcomes and care access, have led to devastating consequences, says HFMA Chair Aaron Crane.

Jeni Williams May 31, 2022

Understanding the Healthcare Revenue Cycle Process

Revenue cycle management is the process used by healthcare systems to track the revenue from patients, from their initial appointment or encounter with the healthcare system to their final payment of balance. The most effective revenue cycle teams focus on price transparency, supporting equitable access to care, financial conversations with patients, documentation of care received, claim processing, and medical account resolution.

Jeni Williams March 9, 2022

‘A just cause’: HFMA’s CEoH initiative addresses the factors that impede quality of health and raise healthcare costs

HFMA is moving forward with a global effort focused on the concept of cost effectiveness of health (CEoH), with the goal for promoting development of a system for care that is needed, accessible and affordable. A key message of this effort is that a broader focus on improving cost effectiveness of health — not just of healthcare — should be a strategic priority for healthcare leaders.

Jeni Williams January 31, 2022

4 ways to keep ahead of denials amid the pandemic

Revenue cycle leaders share their perspectives on managing denials during the COVID-10 pandemic, including the need to keep up with new codes and evolving payment guidelines.

Jeni Williams February 22, 2021

Better together: How TPC’s collaborative platform helped members achieve $30 million in revenue cycle improvement

An initiative that incorporates HFMA’s MAP Keys has significantly reduced vendor management costs, enhanced net revenue and strengthened efficiency and performance among 11 collaborating health systems.

Jeni Williams October 1, 2020

Why a more modern cost accounting approach in healthcare is needed post-COVID-19

A recent survey by HFMA and Strata Decision Technology found that, although 85% of health systems and 57% of hospitals and medical centers havecost accounting systems, most are not fully adept in using cost data to reduce total cost of care.

Jeni Williams April 29, 2020

HFMA and CareCredit conduct survey on consumer-centric strategies being used to drive patient-centric healthcare

Consumerism emerged as a top concern among healthcare executives in a survey conducted jointly by HFMA and CareCredit.

Jeni Williams March 3, 2020
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