Maryland Job Bank

Job Posting Submissions

Submit your open positions using the form below. Each listing will be posted for 90 days. To extend or update your posting, please submit a new form after the 90-day period.

Current open roles:

Director, Health System and Provider Partnerships
Sun Life U.S.
Baltimore, MD | Hybrid
Full-time

Posted 3/13/2026

Job Description:

Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Internal candidates are not required to relocate near an office.

The opportunity: The Director, Health System and Provider Partnerships leads the strategy, development, and ongoing management of enterprise relationships with Academic Health Systems, Centers of Excellence, and nationally recognized providers throughout the United States. This role curates, expands, and deepens executive-level partnerships that drive clinical differentiation, access, growth, and enterprise value across Sun Life U.S. and PinnacleCare.

How you will contribute:

  • Business Development & Strategic Partnerships
  • Owns national strategy for Academic Health System, Centers of Excellence, and nationally recognized specialty provider partnerships
  • Builds executive-level relationships with health system and clinical leaders
  • Expands partnerships to support growth and differentiated solutions
  • Clinical Access Strategy
  • Ensures optimized access to high-value providers nationwide
  • Acts as escalation point for complex and high-acuity cases
  • Serves as the single point of accountability for provider partnership strategy, development, and performance
  • Data, Outcomes & Proof of Value
  • Develops metrics demonstrating access, quality, and enterprise value
  • Partners with internal teams to curate executive-ready reporting
  • Translate provider partnerships into tangible client stories that support sales, retention, and expansion
  • Contracting & Governance
  • Negotiate partnership frameworks for non-financial preferred relationships
  • Oversees provider and system agreements in partnership with Legal and Compliance
  • Ensures accurate Salesforce documentation and governance adherence
  • Leadership
  • Builds and retains high-performing talent aligned with Sun Life U.S. growth objectives
  • Provides mentorship, coaching, and performance management
  • Leads through influence across clinical, advisory, and sales teams

Required Qualifications:

  • Ability to work with a diverse range of people
  • 10+ years healthcare business development or strategic partnerships experience
  • Proven success with Academic Health Systems and provider relationships
  • 7+ years working in or with clinical environments
  • Bachelor’s degree required; advanced degree preferred
  • Approximately 45% travel to Academic Health Systems across the United States.
  • Experience building executive‑level partnerships with Academic Health Systems and leading providers.
  • Strong strategic partnership and business development capability driving growth and differentiation.

About the Organization:

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.

Apply:

Please reach out to: [email protected]

Follow-up Specialist
PayerWatch, Inc.
Towson, MD
Part-time

Posted 2/10/2026

Position Description:

The Follow-up Specialist is responsible for obtaining payer decisions on appeals/retro-authorization requests filed by the Medical Appeal Advocates.

Part-time, temporary position – This position is located in the PayerWatch corporate office in Towson, Maryland.

Responsibilities:

  • Making high-volume of phone calls and utilizing payer portals to obtain decisions as efficiently as possible.
  • Demonstrating a professional demeanor at all times when working with payers and clients alike.
  • Demonstrating the ability to prioritize your day to meet business needs.
  • Demonstrating superior organizational skills.
  • Maintaining a high level of integrity and discretion when handling protected health information (PHI) per HIPPA compliance regulations.
  • Processing medical reimbursements for denied commercial, government, and managed care claims as assigned.
  • Processing medical records.
  • Reviewing Explanation of Benefits (EOB) audit and denial letters and taking appropriate action via verbal or written appeal to challenge low payments and various denials.
  • Input all Payer disputes into the Veracity (PayerWatch proprietary software) daily.
  • Complete assigned tasks per departmental policies.
  • Contact payers to request needed documents and follow up on pending appeals.
  • Demonstrate organizational and time management skills to manage accounts.
  • Maintain a high level of integrity and confidentiality for patient privacy per HIPPA requirements. All information (written, verbal, electronic, etc.) that the Follow-up Specialist encounters while working in a reimbursement environment is ALWAYS confidential.
  • Perform other duties as assigned.

Required Qualifications:

Required Education and Experience:

  • High School or equivalent
  • Two years of experience with Microsoft Office

Preferred Experience:

  • Associate’s degree in a healthcare or business field (such as healthcare or business administration).
  • Knowledge of business office systems.
  • Experience in a hospital revenue cycle – billing and/or follow-up/collections.
  • Experience in data entry.
  • Experience working in a fast-paced, heavy volume work environment.
  • Experience working independently.

Preferred Qualifications:

Preferred Knowledge and Skills:

Organization: Disciplined time management and organizational skills.
Communication: Able to keep supervisor informed of issues and concerns as they arise.

Quality Commitment: Able to do tasks on time and accurately, consistently strives to better one’s work, can self-edit
to ensure perfect language and spelling, and can put ongoing learning or process changes into practice.

Dependability: The capacity to accept accountability for one’s work product, honor agreements, and voluntarily adhere to
corporate policies and procedures.

Supportive: Committed to the organization’s objectives, client preferences, and agreements with customers and coworkers.
Integrity: Upholds privacy, defends patients’ rights to dignity, and ensures individual honesty in all business operations.

About the Organization:

PayerWatch is a trusted national leader in healthcare revenue recovery. We employ a two-pronged approach to help hospitals and health systems to achieve better outcomes at a lesser cost. Our Veracity Software and AppealMasters service assist in preventing and lowering denials and reducing the cost of the claims appeals process.

Apply:

This position is part-time days.

https://payerwatch.isolvedhire.com/jobs/

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