Job Posting Submissions
Submit your open positions using the form below. Each listing will be posted for 90 days. To extend or update your posting, please submit a new form after the 90-day period.
Current open roles:
Follow-up Specialist
PayerWatch, Inc.
Towson, MD
Part-time
Posted 2/10/2026
Position Description:
The Follow-up Specialist is responsible for obtaining payer decisions on appeals/retro-authorization requests filed by the Medical Appeal Advocates.
Part-time, temporary position – This position is located in the PayerWatch corporate office in Towson, Maryland.
Responsibilities:
- Making high-volume of phone calls and utilizing payer portals to obtain decisions as efficiently as possible.
- Demonstrating a professional demeanor at all times when working with payers and clients alike.
- Demonstrating the ability to prioritize your day to meet business needs.
- Demonstrating superior organizational skills.
- Maintaining a high level of integrity and discretion when handling protected health information (PHI) per HIPPA compliance regulations.
- Processing medical reimbursements for denied commercial, government, and managed care claims as assigned.
- Processing medical records.
- Reviewing Explanation of Benefits (EOB) audit and denial letters and taking appropriate action via verbal or written appeal to challenge low payments and various denials.
- Input all Payer disputes into the Veracity (PayerWatch proprietary software) daily.
- Complete assigned tasks per departmental policies.
- Contact payers to request needed documents and follow up on pending appeals.
- Demonstrate organizational and time management skills to manage accounts.
- Maintain a high level of integrity and confidentiality for patient privacy per HIPPA requirements. All information (written, verbal, electronic, etc.) that the Follow-up Specialist encounters while working in a reimbursement environment is ALWAYS confidential.
- Perform other duties as assigned.
Required Qualifications:
Required Education and Experience:
- High School or equivalent
- Two years of experience with Microsoft Office
Preferred Experience:
- Associate’s degree in a healthcare or business field (such as healthcare or business administration).
- Knowledge of business office systems.
- Experience in a hospital revenue cycle – billing and/or follow-up/collections.
- Experience in data entry.
- Experience working in a fast-paced, heavy volume work environment.
- Experience working independently.
Preferred Qualifications:
Preferred Knowledge and Skills:
Organization: Disciplined time management and organizational skills.
Communication: Able to keep supervisor informed of issues and concerns as they arise.
Quality Commitment: Able to do tasks on time and accurately, consistently strives to better one’s work, can self-edit
to ensure perfect language and spelling, and can put ongoing learning or process changes into practice.
Dependability: The capacity to accept accountability for one’s work product, honor agreements, and voluntarily adhere to
corporate policies and procedures.
Supportive: Committed to the organization’s objectives, client preferences, and agreements with customers and coworkers.
Integrity: Upholds privacy, defends patients’ rights to dignity, and ensures individual honesty in all business operations.
About the Organization:
PayerWatch is a trusted national leader in healthcare revenue recovery. We employ a two-pronged approach to help hospitals and health systems to achieve better outcomes at a lesser cost. Our Veracity Software and AppealMasters service assist in preventing and lowering denials and reducing the cost of the claims appeals process.
Apply:
This position is part-time days.