November 18 | Leadership Strategies for Developing a Winning Business Case
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Live Webinar
Date: Wednesday, November 18, 2026, 10:00 AM – 11:00 AM CST
As healthcare system’s financial margins continue to be squeezed due to decreased reimbursement and increasing costs, projects and initiatives are facing increasing scrutiny to determine if they are value-added and produce an acceptable return on investment, along with other criteria. As healthcare leaders, it is critical that we have the knowledge and skills to develop a well-thought out, solid business case to support our proposed projects or initiatives, but also know how to present a business case that is, not only, approved, but achieves the desired results.
In this webinar, you will learn three key leadership strategies on how to develop and to present your winning business case, which will move your healthcare system forward!
What You Can Expect
- Identify the key elements to include in the development of a business case.
- Develop a powerful business case to support their particular project or initiative.
- Define the key principles in presenting a winning business case.
Speakers
Pamela Jo Ott, CPA, CMA, MBA, FHFMA, FACHE
Pam is an independent healthcare finance consultant. Most recently, she was interim Regional CFO/Controller for Franciscan Alliance’s Franciscan Health – Olympia Fields, Illinois hospital. Before November 2025, she was Regional CFO for its Northwest Indiana Region, including hospitals in Munster and Dyer. She previously served as Vice President – Finance for Aurora Sheboygan Memorial Medical Center and Aurora Health Care Medical Group – Sheboygan. Earlier roles included Financial Site Manager at Hospital Sisters Health System St. Nicholas Hospital in Sheboygan and Senior Accounting Manager at Meriter Hospital and affiliates in Madison. Before healthcare, she worked in public accounting and other industries, with roles from Controller to Vice President – Finance and Administration.
Pam has taught healthcare management and finance as an adjunct professor at the University of St. Francis in Joliet, Illinois. She also develops and teaches healthcare finance programs for non-finance leaders.
She holds an MBA with a healthcare emphasis from the University of Phoenix and a BBA in Accounting and Finance from the University of Wisconsin – Madison.
Pam has served on HFMA’s National Advisory Councils and Board of Examiners, including as Chair. She serves on the Wisconsin HFMA Chapter Board and was Chapter President in 2017–2018. She was also Madison Chapter President of the Institute of Management Accountants and has served on community boards. She mentors in the American Hospital Association’s 2026–2027 Next Generation Leadership Fellowship and recently judged Baylor University’s 10th Annual Robbins Healthcare Case Competition. She also participates in various healthcare conference panels.
CPE Information
- CPE Award Amount: 1.0 (60-minute segment)
- Program Level: Basic
- Program Prerequisite: None
- Advanced Preparation: None
- Delivery Method: Group Internet Based
- Field of Study: Management Services
CPE Sponsor- Healthcare Financial Management Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.
In order to receive CPE credit for this session, you must participate in 50 minutes of the presentation for this one hour program. You must also respond to the 4 polling questions that
will appear during the session and complete the online evaluation within 2 business days after the webinar.
For more information regarding refund policies, as well as any program concerns, please contact our offices at 800.252.4362 or, [email protected].
Member-Only Access
Member-Only Access
Register for the Live Webinar